Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
2
2
years of post-secondary education
3
3
years of professional experience
Work History
Store Manager
Journeys
Dublin, Ohio
03.2024 - Current
Managed daily store operations and ensured compliance with company policies.
Conducted daily store operations, including opening and closing procedures and cash handling.
Oversaw inventory management and maintained optimal stock levels.
Trained and supervised staff to enhance customer service skills.
Recruited, trained and supervised new employees.
Resolved customer inquiries and complaints to maintain satisfaction.
Implemented loss prevention strategies to minimize theft risks.
Created visual merchandising displays to attract customer attention.
Updated and maintained store signage and displays.
Ensured compliance with safety regulations and company policies.
Strengthened work flow productivity by hiring, managing and developing top talent.
Sales Associate
Spencer's Gifts
Columbus, Ohio
11.2024 - 03.2025
Greeted customers and provided exceptional customer service.
Assisted customers in selecting products and answering inquiries.
Helped customers find specific products, answered questions, and offered product advice.
Assisted customers with product selection, sizing and styling.
Processed transactions efficiently using point-of-sale systems.
Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
Maintained inventory accuracy through regular stock checks and organization.
Restocked shelves as needed to ensure sufficient inventory levels.
Collaborated with team members to create engaging merchandise displays.
Worked with fellow sales team members to achieve group targets.
Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
Ensured cleanliness and safety of the sales floor at all times.
Maintained up-to-date knowledge of store merchandise and policies.