Adrian Antonio
Doha,Qatar
Summary
Experienced Security Officer with over 8 years of experience in Security Service. Excellent reputation for resolving problems and improving customer satisfaction.
Expert Dispatcher focused on keeping delivery and customer service operations moving smoothly. Proficient in logistic practices and compliance requirements.
Overview
1
1
year of post-secondary education
8
8
years of professional experience
Work History
Security Charge Hand
Boom Construction Company W.L.L
Doha, Qatar
03.2016 - Current
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
- Conducted research, gathered information from multiple sources and presented results.
- Exceeded goals through effective task prioritization and great work ethic.
- Resolved problems, improved operations and provided exceptional service.
- Devoted special emphasis to punctuality and worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately.
- Demonstrated respect, friendliness and willingness to help wherever needed.
Logistics Team Member
Great Sierra Development Corporation
Quezon City, Metro Manila, Philippines
11.2015 - 03.2016
- Processed and entered all customer orders into database and provided proactive customer service for all accounts.
- Maintained excellent working relationships with customers by efficiently responding to inquiries and complaints concerning work orders, invoices and shipments,.
- Managed system support functions to set priorities and service levels expectations.
- Coordinated dispatching of 100 drivers to accomplish daily delivery requirements.
- Reported customer feedback to management, including any signs of customer dissatisfaction.
Truck Dispatcher
ACP Construction/Holcim Cement Corporation
Norzagaray, Bulacan, Philippines
06.2015 - 11.2015
- Maintained updated and detailed records of calls in physical and electronic database.
- Responded to over 100 daily caller requests with information about assistance and timeframes.
- Directed all dispatching, routing and tracking of 1000 fleet vehicles.
- Evaluated and adjusted over 100 routes based on daily needs, available workers, traffic hazards and weather conditions.
- Carried out day-day-day duties accurately and efficiently.
Security Guard
Double Tap Security & Investigation Agency
Norzagaray, Bulacan, Philippines
07.2013 - 02.2015
- Adhered to established procedures and posted orders to enforce company rules, policies and regulations to general public.
- Secured premises and personnel by patrolling property and monitoring surveillance equipment.
- Gathered information, identified and implemented resolution, planned follow-up and logged and filed incident report to successfully manage complaints.
- Drafted reports of property damage, theft, accidents and unusual occurrences to document daily activities and irregularities.
- Analyzed and produced course-of-action reports and escalated issues outside scope of expertise to management.
Security Guard Officer
Gold Watch Security Servises
Tabang Guiguinto, Bulacan, Philippines
10.2012 - 03.2013
- Adhered to established procedures and posted orders to enforce company rules, policies and regulations to general public.
- Secured premises and personnel by patrolling property and monitoring surveillance equipment.
- Responded quickly to emergency situations to assess and deflect issues.
- Guided periodic property safety inspections and oversaw remedial action for potential hazards.
Sale Associate
Sterling Group of Company
Makati City, Metro Manila, Philippines
01.2011 - 07.2011
- Increased sales by offering advice on purchases and promoting additional products.
- Completed orders and organized product deliveries to meet customer timetables.
- Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
- Solved customer challenges by offering relevant products and services.
Education
High School Diploma -
Norzagaray National High School
Norzagaray, Bulacan, Philippines 06.2008 - 03.2009
Basic Computer Course
JPI Technologies
Sta. Maria, Bulacan, Philippines 06.2010 - 12.2010
Skills
Product and service sales
Timeline
Security Charge Hand
Boom Construction Company W.L.L
03.2016 - Current
Logistics Team Member
Great Sierra Development Corporation
11.2015 - 03.2016
Truck Dispatcher
ACP Construction/Holcim Cement Corporation
06.2015 - 11.2015
Security Guard
Double Tap Security & Investigation Agency
07.2013 - 02.2015
Security Guard Officer
Gold Watch Security Servises
10.2012 - 03.2013
Sale Associate
Sterling Group of Company
01.2011 - 07.2011
Basic Computer Course
JPI Technologies
06.2010 - 12.2010
High School Diploma -
Norzagaray National High School
06.2008 - 03.2009
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