Adrian Apolinario
Kissimmee,FL
Summary
Dynamic and empathetic Online Personal Shopper with a proven track record at Walmart, showcasing expertise in customer service and efficient route planning. Achieved high satisfaction ratings through excellent product selection and timely delivery management. Skilled in leveraging sales experience and brand awareness to exceed quality goals, demonstrating a strong blend of patience and strategic thinking.
Overview
1
1
year of professional experience
Work History
Online Personal Shopper
Walmart
03.2024 - Current
- Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
- Reviews orders prior to pick up for accuracy and purchase-by dates.
- Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
- Worked productively with customers to meet order requirements and service expectations.
- Consistently met deadlines and quality goals for accuracy and timeliness.
- Helped customers locate products and checked store system for merchandise at other sites.
- Memorized store layouts and planograms to fulfill orders using shortest, most efficient route.
- Tracked substitutions and informed customers of changes.
Skills
- Patience and empathy
- Customer service expertise
- Sales experience
- Product picking
- Delivery management
- Brand awareness
- Route planning
- Hospitality and accommodation
- Customer service
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Online Personal Shopper
Walmart
03.2024 - Current