Experienced bookkeeping and office administration professional with 9+ years supporting accounts payable, reconciliations, and accurate record keeping. Known for attention to detail, effective communication, and dependable customer service.
Overview
10
10
years of professional experience
Work History
Office Administrator
Caliber Collision
Oklahoma City, Oklahoma
06.2026 - Current
Coordinated and managed daily administrative operations of the office.
Answered customer calls and scheduled repairs at collision center.
Handled customer calls and arranged repair appointments for collision center.
Greeted customers and resolved basic service questions.
Coordinated estimates, repair approvals, and insurance paperwork to streamline customer service process.
Coordinated estimates and authorizations for customer repair processes.
Updated files and records in shop management system.
Processed repair orders and office documents for Caliber Collision.
Supported technicians with parts requests and office communication.
Prepared invoices and payment documents for completed repairs.
Performed clerical duties such as photocopying, faxing and scanning documents.
Organized and maintained filing systems, including electronic databases and records.
Interacted professionally with customers and inside personnel, answering questions and responding to phone and email inquiries.
Composed correspondence such as letters, emails, memos, reports and other documents.
Reviewed documents and obtained additional information to complete accurate paperwork and avoid delays.
Processed invoices on time according to established procedures.
Replenished office supplies, placing new orders for restocking to maintain inventory.
Processed financial documents, contracts, and invoices to ensure timely completion of transactions.
Sorted and prioritized incoming emails to ensure timely responses; based on importance and escalated issues to leadership.
Reviewed employee time sheets for accuracy prior to submission for payroll processing.
Monitored office equipment maintenance contracts ensuring all equipment is serviced regularly according to manufacturer's guidelines.
Supported Human Resources activities by maintaining personnel files in accordance with legal requirements.
Prepared special reports by collecting, analyzing and summarizing information from various sources.
Collaborated with administrative support to oversee calendars and prioritize meetings and appointments.
Explained company personnel policies, benefits and procedures to employees or job applicants.
Provided assistance with the planning of events such as staff meetings or conferences.
Used specialized accounting software to debit, credit and total accounts on computer spreadsheets and databases.
Managed client correspondence and data communications to enhance office efficiency.
Managed service agreements and purchase orders to drive budget performance and meet schedule requirements.
Coordinated and directed the organization's financial and budget activities to fund operations, maximize investments and increase efficiency.
Developed strong relationships with clients through excellent customer service skills.
Reviewed reports on employee attendance, productivity and effectiveness to evaluate performance.
Coordinated estimates, authorizations, and insurance forms for customers.
Bookkeeper
Christian Brothers Automotive _ Yukon
Yukon, Oklahoma
11.2016 - 06.2026
Entered bookkeeping transactions and maintained accurate general ledger accounts.
Processed accounts payable invoices and vendor statements for Yukon shop operations.
Matched purchase orders with invoices and resolved billing discrepancies.
Reconciled vendor statements to assist in monthly closings.
Resolved billing discrepancies with vendors or customers promptly.
Maintained and reconciled general ledger accounts.
Conducted monthly bank reconciliations.
Prepared financial statements, including balance sheets, income statements, and statement of cash flows.
Supported month-end close tasks and organized financial documents for audits.
Performed month-end closing activities.
Ensured accuracy in all accounting entries and records.
Entered deposits, credit card charges and sales entries to facilitate cash management.
Performed basic accounting, payroll and bookkeeping services to manage business operations.
Helped businesses keep finances in order by managing accounting ledgers and recording journal entries.
Provided assistance in preparing tax returns annually.
Verified accuracy of vendor invoices against purchase orders prior to payment processing.
Maintained full compliance when executing and tracking bank reconciliations, A/P, invoicing, billing, and collections.
Prepared bank reconciliations, managed field audits and reviewed accounting records for accuracy.
Analyzed financial transactions, assigning to specific accounts.
Responded to inquiries from IRS, state and other tax authorities to minimize additional interest and penalty charges.
Assisted with the preparation of budgets and forecasts.
Analyzed financial information to recommend or develop efficient use of resources and techniques to improve profitability.
Reviewed employee expense reports for compliance with company policies.
Managed inventory records, adjusting entries for discrepancies and reporting changes.
Managed inventory records, adjusting entries for discrepancies and reporting changes.