Adrian Charon
Lewisville
Summary
Enthusiastic and reliable professional takes pride in providing excellent customer service and creating memorable dining experiences for restaurant customers. Skilled in anticipating customer needs, addressing complaints and resolving issues in timely manner. Maintains focus and positive attitude in stressful situations and high-volume environments.
Overview
9
9
years of professional experience
Work History
Restaurant Server
Le Bilboquet Dallas
08.2022 - Current
- Cultivated warm relationships with regular customers.
- Maintained a clean and welcoming dining environment for guest comfort and enjoyment.
- Contributed to team success by assisting fellow servers during peak hours, ensuring smooth operations.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Boosted overall sales by confidently recommending daily specials and upselling menu items.
General Manager
Knox Bistro
09.2017 - 08.2022
- Managed budget implementations, employee reviews, training, schedules, and wine program.
- Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
- Developed and implemented strategies to increase sales and profitability.
- Cultivated strong relationships with customers, vendors, and partners to ensure long-term success and loyalty.
Bartender
Mexican Sugar
11.2015 - 09.2017
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
Education
High School Diploma -
Lewisville High School
Lewisville, TX06-2008
Skills
- Customer satisfaction
- Order taking
- Organization
- Guest service
- TABC certification
- Food Handlers certification
Languages
Spanish
Native or Bilingual
Timeline
Restaurant Server
Le Bilboquet Dallas
08.2022 - Current
General Manager
Knox Bistro
09.2017 - 08.2022
Bartender
Mexican Sugar
11.2015 - 09.2017
High School Diploma -
Lewisville High School
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