Summary
Overview
Work History
Education
Skills
Timeline
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Adrian Cheng

Corrales,NM

Summary

Adaptable leader with motivational approach and upbeat nature. Skilled at training employees and handling daily planning, scheduling, and customer service requirements. Forward-thinking and industrious with diplomatic communication style focused on maximizing engagement and satisfaction.

Overview

7
7
years of professional experience

Work History

Shift Leader/Assistant Manager

Panda Express
09.2024 - Current
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
  • Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
  • Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.
  • Leveraged data and analytics to make informed decisions and drive business improvements.

Manufacturing Associate

Aspen Woodwinds
06.2023 - 12.2024
  • Organized work to meet demanding production goals.
  • Assembled products to meet production requirements and daily established quotas.
  • Made sure that products were produced on time and are of good quality.
  • Utilized hand tools and machinery to safely complete assembly processes.
  • Organized and prepared workstations and materials needed for operations to maximize productivity.

Sales Associate

Southwest Animal Rescue Fund
03.2024 - 06.2024
  • Engaged with customers to build rapport and loyalty.
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Assessed customer needs and utilized suggestive selling techniques to drive sales.
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Maintained up-to-date knowledge of store sales, payment policies and security standards.

Housekeeping Manager

Garchen Buddhist Institute
02.2018 - 03.2020
  • Trained and mentored all new personnel to maximize quality of service and performance.
  • Investigated guest complaints and resolved issues to increase customer satisfaction and establish trust.
  • Managed team productivity and workflow to exceed quality standards.
  • Managed laundry sorting, washing, drying, and ironing.
  • Conducted regular room inspections to verify compliance with housekeeping standards.

Education

175+ in All Subjects -

GED
04-2019

Skills

  • Creative problem-solving
  • Interpersonal relations
  • Training and developing
  • Team leadership
  • Goal setting and tracking
  • Customer focus

Timeline

Shift Leader/Assistant Manager

Panda Express
09.2024 - Current

Sales Associate

Southwest Animal Rescue Fund
03.2024 - 06.2024

Manufacturing Associate

Aspen Woodwinds
06.2023 - 12.2024

Housekeeping Manager

Garchen Buddhist Institute
02.2018 - 03.2020

175+ in All Subjects -

GED

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Adrian Cheng