Gilbert Alvarado
Alamo,TX
Summary
I’ve worked for restaurant so I am able to under proper cleaning that will need to be done in such of a establishment, however at TA I learned the proper way of how to run a shift and manage people.
Overview
1
1
year of professional experience
Work History
Shift Leader and Assistant Manager
Quinton Johnson
Lamar, CO
05.2023 - 03.2024
- Trained new employees and delegated daily tasks and responsibilities.
- Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.
- Completed cash and credit card transactions accurately using POS software.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
Bus Boy
Alec Barrera
Weslaco, TX
01.2023 - 04.2023
- Collected trash, wiped up spills, and removed trays to maintain fresh and clean customer areas.
- Followed proper sanitation guidelines when handling utensils, dishes, glassware, and linens to ensure guest safety and satisfaction.
- Worked quickly, communicated with other staff and always looked for better ways of completing tasks to improve productivity and keep tables ready for incoming guests.
- Delivered smooth and timely service to customers by offering additional silverware, extra napkins, and cleaning spills.
- Improved customer experience by promptly clearing and cleaning tables after guest departure.
Education
High School Diploma -
Psja Memorial Early College High School
Alamo, TXSkills
- Positive Attitude
- Problem-Solving
- Creative Problem-Solving
Timeline
Shift Leader and Assistant Manager
Quinton Johnson
05.2023 - 03.2024
Bus Boy
Alec Barrera
01.2023 - 04.2023
High School Diploma -
Psja Memorial Early College High School