Adrian De La Cruz
Riverside,CA
Summary
Enthusiastic and motivated individual passionate about customer service. Team player works well both independently and within team settings to achieve goals. Skilled communicator and problem solver committed to creating positive customer experiences.
Overview
2
2
years of professional experience
Work History
Costumer Service Associate
Walgreens
11121 Sierra Ave, Fontana, CA 92337
01.2023 - 01.2024
- Enhanced customer satisfaction by effectively addressing inquiries and resolving issues.
- Streamlined communication with clients for improved service experiences and increased loyalty.
- Maintained a high level of product knowledge, providing accurate information to customers.
- Collaborated with team members to achieve monthly targets and optimize workflow efficiency.
- Managed high call volume with exceptional time management skills, minimizing wait times for customers.
- Contributed to the enhancement of sales strategies by upselling relevant products or services during customer interactions.
Building/Lumber Associate
The Home Depot Inc
16783 Santa Ana Ave, Fontana, CA 92337
09.2021 - 03.2022
- Enhanced lumber department efficiency by organizing and maintaining inventory levels.
- Reduced customer wait times for assistance by providing prompt and knowledgeable service.
- Increased sales revenue through the effective recommendation of appropriate products to customers.
- Assisted in the successful completion of projects, cutting materials to specific dimensions as requested.
- Ensured accurate pricing of materials through consistent monitoring and updating of price tags and labels.
Education
High School Diploma -
Patriot High School
Jurupa Valley, California 05.2021
Skills
- Customer Support
- Team Collaboration
- Clerical Support
- Regulatory Compliance
- Quality Assurance
- Sales Closing
Affiliations
- Interest in community relationships by assisting in youth soccer coaching. Enjoy social bonding by partaking in local markets and art
Languages
English
Native or Bilingual
Spanish
Limited Working
Timeline
Costumer Service Associate
Walgreens
01.2023 - 01.2024
Building/Lumber Associate
The Home Depot Inc
09.2021 - 03.2022
High School Diploma -
Patriot High School