Adrian Doerfer
Fort Drum,NY
Summary
Driven and decisive Senior Human Resources Advisor with a Federal Secret Security Clearance, offering 20+ years of experience managing human resources teams to deliver compliance, personnel communication and workforce programs. Flexible and focused with expertise in recruitment and retention, mediation, staff training and development and complex problem resolution. Develops and implements HR strategies and initiatives aligned with overall business strategy.
Overview
22
22
years of professional experience
1
1
Certification
Work History
Chief Human Resources Advisor
United States Army / 10th Mountain Division
Fort Drum, NY
02.2024 - Current
- Managed employee relations issues such as performance management, disciplinary action and grievances.
- Assisted the HR Manager with developing training programs for new and existing employees.
- Provided advice to managers on a wide range of topics including personnel policies, procedures and labor legislation.
- Resolved employee complaints in an efficient manner while maintaining positive working relationships between staff members.
- Identified opportunities for process improvement through utilization of data analytics tools.
- Utilized data analytics tools to monitor performance metrics for existing products over time.
- Utilized data analytics tools to identify opportunities for improving business processes.
- Provided guidance to managers on disciplinary action and performance management.
- Assisted in developing policies and procedures for the Human Resources Department.
- Maintained confidential personnel files in accordance with applicable laws and regulations.
- Conducted investigations into workplace complaints or grievances raised by employees.
- Safeguarded human resource information, maintaining employee confidence and protecting operations.
- Established and generated various reports to verify HR compliance.
- Assessed the quality of existing products and services, identifying opportunities for improvement.
- Provided detailed reports summarizing findings from reviews and analysis.
- Assisted in developing policies and procedures for providing high quality customer service.
- Empowered others to use judgment and knowledge to solve problems and concerns.
Senior Advisor
United States Army / 10th Mountain Division
Fort Drum, NY
04.2021 - 02.2024
- Assisted in developing and implementing new policies related to employee discipline.
- Managed personnel decisions such as hiring, firing and discipline with level-headed approach.
- Managed administrative paperwork related to personnel evaluations, awards, promotions, discipline actions.
- Conducted regular performance evaluations for all employees under supervision.
- Organized and scheduled team training sessions.
- Organized workshops for staff training purposes.
- Conducted comprehensive training needs assessments to evaluate current skill sets and develop appropriate training programs.
- Provided advice on appropriate courses of action to resolve conflicts in a timely manner.
- Assisted parties in understanding their rights and responsibilities under applicable laws.
- Created an environment conducive to constructive conversations among opposing sides.
- Implemented appropriate discipline when needed while maintaining a positive attitude.
- Provided guidance, counseling and discipline when needed.
- Enforced discipline in accordance with established regulations.
- Implemented appropriate discipline strategies when needed.
- Created an environment that fosters respect, discipline and teamwork.
- Assessed training needs of existing staff, identified gaps in performance, and created targeted solutions.
- Conducted post-training evaluations with participants to assess effectiveness of instruction.
- Provided guidance and mentorship to junior trainers and training planners.
- Identified areas where additional training is needed and made recommendations accordingly.
- Ensured compliance with relevant regulations pertaining to safety or applicable training requirements.
- Facilitated team building activities designed to foster collaboration among team members.
Senior Human Resources Advisor
United States Army / 10th Mountain Division
Fort Drum, NY
12.2018 - 04.2021
- Provided guidance and advice on appropriate classifications to staff members.
- Provided data-driven solutions to support decision making.
- Maintained documentation of all the processes related to Data Analysis.
- Assisted in the development of performance management systems including goal setting, performance reviews, corrective action plans and disciplinary procedures.
- Evaluated current HR processes and recommended changes when necessary to improve efficiency.
- Reviewed job descriptions regularly to ensure accuracy of duties assigned to each position.
- Implemented organizational change initiatives effectively while minimizing disruption in operations.
- Reviewed job descriptions, identified necessary changes and updated accordingly.
- Created training materials for new hires and provided orientation sessions.
- Maintained confidential personnel files in accordance with applicable laws and regulations.
- Assisted in developing policies and procedures for the Human Resources Department.
- Prepared reports related to HR activities such as data compliance and employee turnover.
- Performed audits of payroll records to ensure accuracy of employee information.
- Provided essential support to address individual HR needs of employees.
- Safeguarded human resource information, maintaining employee confidence and protecting operations.
- Established and generated various reports to verify HR compliance.
- Partnered with senior HR team to communicate organizational standards and policies.
- Identified opportunities to improve HR programs and proposed solutions to increase efficiencies.
- Worked cross-functionally to optimize efficiency and execute on HR business processes.
Senior Diversity Manager
United States Army / United States Army Forces Com
Fort Liberty, NC
11.2016 - 12.2018
- Created monthly reports for senior management summarizing operational performance metrics.
- Conducted regular meetings with staff to discuss progress and identify areas of improvement.
- Resolved conflicts between different departments or personnel using sound judgment to maintain a harmonious work environment.
- Developed and implemented a comprehensive Inclusion and Diversity Program to ensure equal opportunities in the workplace.
- Conducted research on industry best practices related to diversity and inclusion initiatives.
- Monitored adherence to the program's guidelines, policies, regulations, and procedures.
- Provided training sessions for managers and employees regarding the importance of diversity and inclusion in the workplace.
- Developed strategies for increasing engagement among employees from different backgrounds within team settings.
- Arranged appointments between parties for mediation.
- Readied settlement paperwork for signature.
- Facilitated communication and collaboration among disputants using mediation methods.
- Actively listened to both sides during negotiations and encouraged open communication between them.
- Developed and implemented diversity initiatives to promote inclusivity within the workplace.
- Created and managed programs that support diversity and inclusion goals.
- Assisted with developing policies and procedures related to diversity operations.
- Ensured company-wide adherence to established guidelines for promoting a diverse work environment.
- Sought out opportunities for collaboration between internal teams across departments related to diversity initiatives.
- Advised senior leadership on strategies for creating a safe space for all employees regardless of identity or background.
- Scheduled meetings with employees to address concerns and grievances.
- Developed and implemented diversity training programs for staff members.
- Coordinated activities designed to raise awareness of different cultures within the company.
- Promoted events aimed at celebrating different cultures within the organization.
Human Resources Specialist
United States Army
Washington, DC
08.2002 - 11.2016
- Maintained confidential personnel files in accordance with applicable laws and regulations.
- Assisted in developing policies and procedures for the Human Resources Department.
- Provided essential support to address individual HR needs of employees.
- Safeguarded human resource information, maintaining employee confidence and protecting operations.
- Developed and implemented administrative procedures to maximize efficiency.
- Created and maintained filing systems for employee records, financial reports, and other documents.
- Prepared regular progress reports to track workflow and performance metrics.
- Interpreted company policies and procedures for employees at all levels of the organization.
- Developed and implemented customer service policies and procedures to improve customer experience.
- Conducted regular performance reviews for customer service staff in order to identify areas for improvement.
- Established key performance indicators for tracking progress toward meeting organizational goals related to customer experience.
- Assessed existing processes, identified opportunities for improvement and recommended solutions that increased efficiency within the organization.
- Developed and implemented operational procedures to ensure quality standards are met.
- Addressed customer concerns with suitable solutions.
Education
Bachelor of Arts - Business Administration - Human Resources Manageme
Southern New Hampshire University
Manchester08-2019
Bachelor of Science - Fire Science Management
American Military University
Charles Town, WV08-2017
Associate of Science - Fire Science
American Military University
Charles Town, WV05-2015
Skills
- Career Development
- Workforce Planning
- Labor Relations
- Organizational Development
- Job Analysis
- Employee Relations
- Diversity and Inclusion
- HR analytics
- HR policies and procedures
- Performance Appraisal
- Effective Communication
- Team building
- Attention to Detail
- Microsoft Office
- Conflict Resolution
- Interpersonal Skills
Affiliations
- Woodworking
- Auto Mechanics
- Outdoor Enthusiast
- Camping
- Fishing
Professional Publications
- "1775 - The Journal of the Adjutant General's Corps Regimental Association". Spring 2024 Edition.
Co Authored a professional publication highlighting training opportunities for human resources professionals.
Accomplishments
- Major General Aubry "Red" Newman Leadership Excellence Award
- Sergeant Audie Murphy Leadership Award
- National Society of Leadership & Success
- Consistently exceeded course standards during all professional military education courses, to include the Basic, Advanced, Senior, and Master Leader's Courses.
- Noncommissioned Officer of the Month and Quarter
Certification
- Department of Defense Certified Mediator
- Department of Defense Certified Diversity Manager
- Department of the Army Certified Safety Manager
- Certified Sexual Harassment and Sexual Assault Prevention Specialist
- Nationally Certified Firefighter Level 1
References
References available upon request.
Timeline
Chief Human Resources Advisor
United States Army / 10th Mountain Division
02.2024 - Current
Senior Advisor
United States Army / 10th Mountain Division
04.2021 - 02.2024
Senior Human Resources Advisor
United States Army / 10th Mountain Division
12.2018 - 04.2021
Senior Diversity Manager
United States Army / United States Army Forces Com
11.2016 - 12.2018
Human Resources Specialist
United States Army
08.2002 - 11.2016
Bachelor of Arts - Business Administration - Human Resources Manageme
Southern New Hampshire University
Bachelor of Science - Fire Science Management
American Military University
Associate of Science - Fire Science
American Military University
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