Adrian Graham
Port Saint Lucie,FL
Summary
Enthusiastic and motivated individual passionate about customer service. Team player works well both independently and within team settings to achieve goals. Skilled communicator and problem solver committed to creating positive customer experiences.
Overview
15
15
years of professional experience
Work History
Customer Service Associate
MOON LIGHT CARWASH
05.2015 - Current
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Offered advice and assistance to customers, paying attention to special needs or wants.
Customer Service Associate
Fontana Pharmacy
03.2008 - 05.2015
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Offered advice and assistance to customers, paying attention to special needs or wants.
Education
High School Diploma -
Vauxhall High School
Jamaica09.2006
Skills
- Corrective Actions
- Guest Satisfaction
- Problem Resolution
- Employee Management
- Customer Service and Assistance
- Guest Services
- Customer Service
- Stock Replenishment
- Product Merchandising
Timeline
Customer Service Associate
MOON LIGHT CARWASH
05.2015 - Current
Customer Service Associate
Fontana Pharmacy
03.2008 - 05.2015
High School Diploma -
Vauxhall High School
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