Adrian Hernandez
Rialto,CA
Summary
Owned family shop at Joe's Auto Repair & Sales Inc. with expertise in customer service, inventory analysis and sales strategies. Successfully managed financial records and employee pay, enhancing profitability and operational efficiency. Proven ability to foster partnerships and lead a team, driving sales growth through excellent customer service and consistency.
Hardworking and passionate job seeker with strong organizational skills ready to help team achieve company goals.
Possesses versatile skills in project management, problem-solving, and collaboration. Bring fresh perspective and strong commitment to quality and success.
Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Overview
20
20
years of professional experience
Work History
Shop Owner
Joe's Auto Repair & Sales Inc.
Blythe, CA
11.2003 - 08.2023
- Developed knowledge of inventory management systems to track stock levels effectively.
- Collaborated with suppliers to order products, learning negotiation techniques for better prices.
- Maintained accurate financial records, including sales reports, expense tracking, and budget management.
- Managed inventory levels efficiently, ensuring optimal stock availability and minimizing overhead costs.
- Established strong relationships with vendors, leveraging these connections for exclusive access to new products or preferential buying terms.
- Investigated customer complaints to identify cause of malfunctions.
- Explained maintenance and repair needs to customers and offered advice on preventative maintenance.
- Hired trained, and supervised a team of employees, fostering a collaborative work environment focused on achieving store goals.
- Enhanced store aesthetics with strategic product displays that attracted customers'' attention and facilitated sales growth.
- Learned cash handling procedures, ensuring accurate transactions at point of sale.
- Engaged with customers to provide excellent service and address inquiries promptly.
- Conducted regular market research to stay current on industry trends and align product offerings with consumer preferences.
- Managed day-to-day business operations.
- Explained estimates and determined repair timelines to manage customer expectations.
- Repaired and replaced worn and damaged components.
- Serviced air conditioning systems, changed and topped off fluids and completed maintenance inspections.
- Coordinated with parts department to determine availability of necessary components.
- Read and followed technical documentation to complete accurate repairs.
- Checked brake systems and determined need of pad replacement, disc turning or other maintenance requirements.
- Analyzed vehicle data using advanced diagnostic equipment.
- Tuned automotive systems and components to optimize functionality and prolong life of each piece.
- Repaired brake, exhaust, electrical and other systems for domestic automotive brands.
- Tore down, repaired and rebuilt faulty assemblies such as power systems, steering systems and linkages.
- Inspected damaged vehicles to estimate repair labor cost and required parts expense.
- Utilized special alignment equipment and wheel-balancing machines to align wheels, axles, frames and steering mechanisms of automobiles.
- Delegated and supervised vehicle bodywork to body team for restoration and remediation.
Education
High School Diploma -
Garfield High School
Los Angeles, CASkills
- Networking and partnerships
- Pricing strategy
- Store maintenance
- Profit and loss analysis
- Customer service background
- Staff hiring and training
- Customer service expertise
- Supplier negotiation
- Business management
- Sales strategy development
- Tax and legal compliance
- Returns and exchanges
Languages
English
Spanish
Timeline
Shop Owner
Joe's Auto Repair & Sales Inc.
11.2003 - 08.2023
High School Diploma -
Garfield High School