Adrian Hogsett
Las Cruces
Summary
Detail-oriented Cybersecurity student at New Mexico State University with years of experience in customer service and team environments. Strong communicator and problem-solver, skilled in adapting to new systems and responsibilities. Committed to contributing to team success and driving personal and professional growth.
Overview
7
7
years of professional experience
2
2
Certifications
Work History
Retail Sales Associate
BootBarn
Las Cruces
04.2023 - 03.2026
- Guided customers in product selection and offered tailored style recommendations to enhance shopping experience.
- Enhanced store appearance through strategic merchandising and organization to attract customers.
- Processed transactions accurately using point-of-sale systems and cash handling procedures.
- Restocked merchandise shelves and managed inventory levels to meet customer demand.
- Coordinated with team members to optimize store operations and improve customer service during peak hours.
Sales Floor Associate
Marshalls
Las Cruces
09.2019 - 01.2023
- Maintained organized sales floor, enhancing customer comfort and accessibility.
- Processed transactions accurately at cash register, enhancing overall customer experience.
- Assisted customers in product selection, providing exceptional service and support.
- Stocked shelves and organized merchandise, ensuring cleanliness and visual appeal on sales floor.
Server
Chilis's Bar and Grill
Las Cruces
01.2021 - 02.2022
- Delivered exceptional customer service that fostered positive dining experiences and encouraged customer loyalty.
- Managed guest orders and communicated special requests to optimize satisfaction and ensure repeat visits.
- Trained new servers on menu items and service standards to enhance team performance and streamline service.
- Maintained cleanliness and organization of dining area and service stations.
- Processed payments accurately using point-of-sale systems.
Education
Bachelor of Science - Cyber Security
New Mexico State University
Las Cruces, NM05-2027
High School Diploma -
Centennial High School
Las Cruces, NM05-2019
Skills
Windows operating systems troubleshooting
Basic Linux fundamentals
Networking fundamentals (TCP/IP, network security basics)
Hardware and software setup
Computer troubleshooting and diagnostics
Microsoft Office and common workplace software
Basic cybersecurity concepts
Technical customer support
Problem solving
Communication
Customer support
Technical troubleshooting
Team collaboration
Time management
Adaptability and fast learning
Certification
Networks and Network Security
Timeline
Retail Sales Associate
BootBarn
04.2023 - 03.2026
Server
Chilis's Bar and Grill
01.2021 - 02.2022
Sales Floor Associate
Marshalls
09.2019 - 01.2023
Bachelor of Science - Cyber Security
New Mexico State University
High School Diploma -
Centennial High School