Detail-oriented professional known for strong teamwork and customer service skills. Experience in high-volume settings, ensuring timely deliveries and streamlined operations to enhance overall guest satisfaction.
Overview
2
2
years of professional experience
Work History
Food Runner
Art and Jakes Bar and Grill
Lansing, MI
05.2025 - 11.2025
Delivered food orders promptly from the kitchen to guests while verifying order accuracy and presentation to facilitate a high-quality dining experience.
Coordinated closely with kitchen staff and servers to manage ticket flow and and maintain efficient service during high-volume periods.
Engaged with guests during food delivery and communicating any issues back to the service team to ensure customer satisfaction.
Busser/FOH Trainer
Olive Garden Restaurant
Okemos, MI
02.2024 - 04.2025
Trained and mentored new front-of-house employees on service standards and restaurant procedures, helping them quickly integrate into the team.
Provided leadership support during shifts by guiding bussers and hosts by maintaining communication with servers and management, and assisting in resolving service issues in a fast-paced environment.
Managed dining room flow by monitoring table readiness, coordinating with hosts and servers to seat guests efficiently, and ensuring smooth turnover during peak hours.
Assisted with front-of-house operational tasks such as polishing glassware and silverware, organizing service stations, and preparing the dining area before and during service to maintain high presentation standards.
Busser/To-Go Specialist
Cheddar's Scratch Kitchen Darden Restaurants
Lansing, MI
08.2023 - 02.2024
Maintained a clean and organized dining environment by efficiently clearing, sanitizing, and resetting tables to ensure quick table turnover and positive guest experiences.
Supported servers and kitchen staff by restocking service stations, delivering food items when needed.
Accurately managed takeout orders by coordinating with kitchen staff, packaging food correctly, and verifying order details to ensure quality and customer satisfaction.
Provided friendly and efficient customer service by assisting guests with order pickup, answering menu questions, and handling payments in a fast-paced environment.
Education
Associate of Applied Science - Nursing Practice
Lansing Community College
Lansing, MI
05-2027
High School Diploma -
East Lansing High School
East Lansing, MI
05-2023
Skills
Quick learner
Teamwork and collaboration
Strong work ethic
Time management
Leadership Roles
Customer Service
Interests
Growing herbs, vegetables, or fruits in home gardens