Adrian Isufi
Chicago,Illinois
Summary
Hardworking server with proven relationship-building and time management skills in fast-paced restaurant environments. Successful at handling tables of all sizes with accuracy and impeccable service skills. Deep understanding of the restaurant operations, having started from the bottom as a busser, gained experience that allows me to help all other positions of the team
Overview
6
6
years of professional experience
Work History
Server/Bartender
Il Culaccino
Chicago, IL
07.2023 - 02.2024
- Assisted in training new servers.
- Provided excellent customer service to ensure satisfaction.
- Prepared drinks according to standard recipes.
- Opened and closed dining area and server stations daily
Server Assistant
The Kerryman
Chicago, IL
04.2023 - 07.2023
- Greeted customers and answered questions about menu items.
- Assisted servers with stocking supplies, setting up for service and cleaning duties.
- Conducted regular checks on customer satisfaction levels during meal service.
Server
Farmhouse chicago
Chicago, IL
03.2021 - 12.2021
- Maintained knowledge of current menu items, garnishes, ingredients and preparation methods.
- Delivered food orders promptly and courteously.
Customer Service Lead
Molly's Cupcakes
Chicago, IL
06.2018 - 02.2021
- Handled customer inquiries and complaints in a professional manner.
- Balanced daily transactions on a computerized point-of-sale system.
- Provided excellent customer service while promoting loyalty programs to increase sales potential.
Education
Some College (No Degree) - Business Administration And Management
DePaul University
Chicago, ILSkills
- Team player, working exceptionally well with others
- Fine-dining Customer Service
- Effective Customer Upselling
- High-Volume Dining
- Professional appearance and attitude
- Managing stressful situations properly
- Anticipating Guests Needs
- Engaging Personality
Languages
French
Limited
Albanian
Native/ Bilingual
Timeline
Server/Bartender
Il Culaccino
07.2023 - 02.2024
Server Assistant
The Kerryman
04.2023 - 07.2023
Server
Farmhouse chicago
03.2021 - 12.2021
Customer Service Lead
Molly's Cupcakes
06.2018 - 02.2021
Some College (No Degree) - Business Administration And Management
DePaul University
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