Maintenance Supervisor and Service Manager with experience leading facilities maintenance, work order tracking, vendor scheduling, and repair coordination across residential properties. Known for supporting timely completion of repairs, maintaining safe facilities, and guiding maintenance staff on safety procedures, quality standards, and budget-aware decisions.
Overview
1
1
Certification
13
13
years of professional experience
Work History
Service Manager
Knightvest Residential
Fort Worth, Texas
04.2026 - Current
Coordinated maintenance operations across Knightvest Residential communities.
Managed work orders and service requests through property systems.
Inspected apartments and common areas for repair needs.
Scheduled vendors and supervised service completion.
Oversaw unit turns, make-readies, and resident move-outs.
Trained maintenance staff on safety procedures and repair standards.
Proposed or approved modifications to project plans.
Analyzed business performance data and forecasted business results for upper management.
Maintenance Supervisor / Service Technician / Make
Summit Property Management
DFW AREA, TX
10.2023 - Current
Monitored inventory and ordered new supplies to meet demand for repairs.
Scheduled and supervised the work of maintenance personnel.
Communicated with management to improve building needs and upkeep with equipment upgrades and performance.
Diagnosed mechanical problems and determined most cost-effective solutions for repair or replacement of parts.
Ensured that all repairs were completed in a timely manner while adhering to budget constraints.
Oversaw the maintenance of mechanical, electrical, plumbing and other systems.
Ordered necessary materials, supplies and tools needed for completion of assigned tasks.
Provided technical guidance to maintenance staff members on the proper use of tools and equipment.
Identified equipment failure root causes and initiated corrective actions.
Managed a team of maintenance personnel to coordinate the daily operation of building maintenance services.
Inspected building structures to identify any potential safety issues or hazards requiring attention.
Established preventive maintenance schedules for facility equipment and machinery.
Coordinated with contractors regarding installation and repair projects within the facility.
Monitored the performance of maintenance staff to ensure compliance with company standards.
Created work orders for routine maintenance tasks as well as emergency requests from customers or other departments.
Prepared estimates of work hours, materials, and resources required for maintenance projects.
Suggested changes in working conditions and use of equipment to increase efficiency of department.
Supervised team of technicians during installation, repair and maintenance of electrical systems.
Resolved customer complaints related to malfunctioning equipment in a timely manner.
Performed skilled repair and maintenance operations, used equipment such as hand and power tools, hydraulic presses, and shears and welding equipment.
Monitored employees' work levels and review work performance.
Inspected and monitored work areas, examined tools and equipment and provided employee safety training to prevent, detect, and correct unsafe conditions and violations of procedures and safety rules.
Investigated accidents and injuries and prepared reports of findings.
Conferred with personnel, such as management, engineering, quality control, customer, or union workers' representatives, to coordinate work activities, resolve employee grievances, or identify, and review resource needs.
Compiled operational and personnel records, such as time and production records, inventory data, repair and maintenance statistics, and test results.
Evaluated, accepted and coordinated completion of work bid from contractors.
Architectural Assembler / Driver
Auzmet Architectural
Dallas, TX
05.2023 - 10.2023
Maintained safe and clean working environment by complying with procedures, rules, and regulations.
Met production goals by efficiently managing time while working on the assembly line.
Followed detailed verbal or written instructions and visual aids to perform assembly work.
Inspected parts for defects during each step of the assembly process to ensure quality control standards were met.
Successfully assembled and installed components, equipment, wiring, and piping systems to meet production standards.
Read print drawings to determine dimensions, design, and materials for construction.
Loaded and unloaded materials onto conveyors and carts.
Observed established assembly processes to improve efficiency.
Installed bolts, retaining clips and screws in proper order and configuration.
Read tape measure, protractor and other length and angle-measuring devices.
Calculated and set controls to regulate process control factors.
Selected, aligned and secured holding fixtures, cutting tools and attachments on machines.
Panel Assembler & Sunrise Delivery Technician
GTO Remodeling
Dallas/Fort Worth, TX
03.2020 - 05.2023
Maintained safe and clean working environment by complying with procedures, rules, and regulations.
Met production goals by efficiently managing time while working on the assembly line.
Followed detailed verbal or written instructions and visual aids to perform assembly work.
Inspected parts for defects during each step of the assembly process to ensure quality control standards were met.
Inspected parts for proper insertion and placement.
Successfully assembled and installed components, equipment, wiring, and piping systems to meet production standards.
Performed mechanical assembly operations with accuracy in a timely manner.
Operated power pneumatic and hand tools required for performing job duties.
Observed established assembly processes to improve efficiency.
Troubleshot and resolved assembly issues promptly.
Performed quality checks on products and parts.
Maintained shop or designated area in clean and safe manner.
Selected, aligned and secured holding fixtures, cutting tools and attachments on machines.
Remodeling Specialist / Painter
Hyatt Regency DFW
Dallas/Fort Worth, TX
01.2014 - 03.2019
Implemented strategies to improve performance, accuracy, and quality.
Leveraged strong communication skills to build relationships with clients.
Coordinated with cross-functional teams on projects and initiatives.
Developed specialized skills in customer service and client relations.
Managed workflow processes, ensuring deadlines were met within budget constraints.
Assisted in troubleshooting and resolving safety, service and operational issues.
Attended management meetings to record new directives and information, offering insights and suggestions to improve procedures.
Prepared reports to summarize operational results and financial performance.
Education
Master of Business Administration (M.B.A.) - Business Administration
North Lake College
Irving, TX
Skills
Facilities maintenance
Work order management
Plumbing repairs
Lockout and tagout procedures
Team supervision
Electrical troubleshooting
Job planning
Inventory monitoring
Equipment troubleshooting
Inventory replenishment
Staff scheduling
Mechanical aptitude
Emergency response
Staff management
Welding techniques
Deadline management
Quality control
Boiler operations
HVAC systems
Vendor relationship management
Fire alarm systems
Hydraulic systems
Employee performance assessment
Grounds maintenance
Employee performance evaluation
Roofing repairs
Pest control
Pool maintenance
Equipment maintenance
Vendor coordination
Building automation
Work order processing
Painting techniques
Maintaining components
Problem-solving
Maintenance planning
Organizational skills
Problem-solving abilities
Personal Information
Title: MAINTENANCE SUPERVISOR
Certification
HVAC/R
AWARDS
Improved property maintenance response times and resident satisfaction at Summit Property Management., Supported commercial construction and architectural assembly projects with high accuracy.
Timeline
Service Manager
Knightvest Residential
04.2026 - Current
Maintenance Supervisor / Service Technician / Make
Summit Property Management
10.2023 - Current
Architectural Assembler / Driver
Auzmet Architectural
05.2023 - 10.2023
Panel Assembler & Sunrise Delivery Technician
GTO Remodeling
03.2020 - 05.2023
Remodeling Specialist / Painter
Hyatt Regency DFW
01.2014 - 03.2019
Master of Business Administration (M.B.A.) - Business Administration