Adrian Matthews

• Supervised day-to-day operations to meet performance, quality and service expectations.
• Maintained a clean, safe, and organized store environment to enhance the customer experience.
• Developed strong working relationships with staff, fostering a positive work environment.
• Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.

• Promoted a positive work environment through open communication and constructive feedback.
• Improved overall team performance by effectively delegating tasks and providing clear instructions.
• Kept employees operating productively and working on task to meet business and customer needs.
• Excelled in every store position and regularly backed up front-line staff.
• Monitored inventory levels closely, maintaining optimal stock availability while minimizing waste and costs.
• Tracked receipts, employee hours, and inventory movements.

Opening & Closing the store

Customer Service

Store Inventory

Line Cook

Maintaining speed of service

Delegating employees towards a successful shift

Handled escalated customer issues effectively, demonstrating strong problem-solving skills while upholding company values and standards.