Summary
Overview
Work History
Education
Skills
Timeline
Generic

Adrian Munoz

Spring Hill

Summary

Qualified Service Technician versed in machinery, electronics and basic principles of essential job functions. Solid background in diagnosing and resolving performance problems. Advises customers on preventive maintenance and configurations with potential to impact product performance. Expert professional with great technical and mechanical abilities. Resolves faults by troubleshooting, diagnosing, and fixing diverse problems. Adapts easily to challenges of each work assignment.

Overview

31
31
years of professional experience

Work History

Service Technician

Securitas Technology
Tampa
07.2024 - Current
  • Conducted routine maintenance on various machinery and systems.
  • Diagnosed equipment issues using diagnostic tools and technical manuals.
  • Responded promptly to customer service requests and inquiries regarding repairs.
  • Performed onsite repair of equipment at customer locations.
  • Repaired faulty components such as motors, pumps, valves, switches.
  • Communicated with clients for outstanding customer service and to increase repeat business.
  • Responded quickly to emergency calls from clients needing immediate assistance.
  • Installed new components or replaced defective parts to restore functionality.

Vault Technician

Diebold Nixdorf
Tampa
04.2007 - 04.2024
  • Trained in safe drilling and munipulation.
  • Service of manual and electronic combination locks.
  • Executed company policies, procedures, and safety standards to ensure the proper cleanliness and safety of equipment.
  • Improved equipment maintenance and safety standards
  • Service of POS and VAT equipment.
  • Provided customer service and was involved in training new team members.
  • Offered strong customer service skills, keeping customers satisfied.
  • Performed scheduled Preventive maintenance on all equipment devices.
  • Trained in KABA Auditcon electronic locks

Locksmith Technician

Linus Lock and Alarm
Spring Hill
07.2005 - 04.2007
  • Run the Locksmith shop, order supplies needed as well running service calls, Residential, Commercial and Automotive.
  • Repinning and decoding of cylinders installing hardware hinges, closer, exit devices, access control.

Locksmith Technician

Appeal Locksmith
Bronx
06.1994 - 12.2004
  • Run service calls of Residential, Commercial and Automotive.
  • Provided emergency lockout services to clients in urgent situations.
  • Maintained a comprehensive inventory of locking mechanisms and tools.
  • Trained junior technicians on best practices and safety procedures.

Education

High School Diploma -

Charles Gorton HS
Yonkers, NY
06.1985

Skills

  • Service of Vaults and Safes
  • Drilling open
  • Locksmith services
  • Service of POS and VAT equipment
  • Technical support on Vault and Safe equipment
  • Trained on KABA electronic lock
  • Emergency response
  • Diagnostic troubleshooting
  • Preventive maintenance
  • Security systems knowledge
  • Field service experience

Timeline

Service Technician

Securitas Technology
07.2024 - Current

Vault Technician

Diebold Nixdorf
04.2007 - 04.2024

Locksmith Technician

Linus Lock and Alarm
07.2005 - 04.2007

Locksmith Technician

Appeal Locksmith
06.1994 - 12.2004

High School Diploma -

Charles Gorton HS