Ariel Perez
Miami
Summary
Knowledgeable locksmith with solid communication, planning, time management skills, and teamwork. Maintaining inventories, working quickly, and adhering to security standards. Offering 33 years of experience. Experienced Locksmith Technician with deep knowledge of lock mechanisms, electronic security systems and key cutting techniques. Strong customer service skills coupled with problem-solving ability enhance swift resolution of complex locking issues. Proven track record of improving security measures in residential and commercial settings. Significant contribution to past employers through increased efficiency in locksmith operations.
Overview
32
32
years of professional experience
Work History
Locksmith Technician
Miami-Dade County Aviation Department
Miami
08.2016 - Current
Communicated with the customer about specific security needs, adapting plans to meet their budget.
Installed new door hardware, such as locks, plates, and closers.
Used devices to open doors without keys.
Used key-cutting machines to duplicate or create new keys.
Drilled into a locked safe to open it for the legal owners who lost their keys or inherited the system.
Electronic keys and computer programming system.
Retrofit and open holes for security, and install if needed.
Stand-alone access control system with 1 or 2-way video systems.
President
A&C locksmith inc
Miami
05.2007 - 12.2023
Hired and managed employees to maximize productivity, while training staff on best practices and protocols.
Prepared the annual budget forecast and monitored performance to meet organizational objectives.
Employed optimal safety practices to reduce worksite complaints and hazards.
Reduced operational costs through strategic cost management initiatives.
Created the organization's mission and vision statements for use by employees.
Technician supervisor
Father & Son Locksmith
Miami
04.2003 - 05.2007
Created successful work schedules for each team member to maintain deadlines, and fully staff shifts.
Maintained compliance with company policies, objectives, and communication goals.
Evaluated employee performance, and coached and trained to improve weak areas.
Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
Solicited customer feedback to identify and improve on areas of weakness.
Technician supervisor
Coral way Locksmith
Miami
09.1997 - 04.2003
. Maintained compliance with company policies, objectives, and communication goals.
Evaluated employee performance, and coached and trained to improve weak areas.
Mentored newly hired employees on operating equipment, and developed a training manual to use for reference.
Handle customer complaints, resolve issues, and adjust policies to meet changing needs.
Achieved results by working with staff to meet established targets.
Locksmith Technician
Hubert Locksmith
Miami
11.1993 - 09.1997
Informed the customer of setbacks or possible issues with repairs, quickly diagnosing problems to give accurate information.
Applied effective time management techniques to meet tight deadlines.
. Repaired panic hardware and alarm detection connections on doors.
. Installed new door hardware, such as locks, plates, and closers.
. Managed inventory worth over $10,000 of locks and repair supplies.
Skills
Customer service
Electronic key and cyber key system, or Medeco electronic key system
Program and install electronic locks
Adding users' personal information on the computer
Audit key, as it can be requested
Troubleshooting and maintaining electronic systems and security locks
Fire doors are installed and repaired with all kinds of hardware, for example, hydraulic door closers, electric strikes, all types of locks and mortise cases, door blockers, retrofitting and opening new holes for security if needed on metal doors, stainless doors, and wood doors, vaults and safes Changed combinations, repaired mechanisms, work on time clocks or time delays, retrofitting doors with modern electronic locks programmed for multiple users, standalone access control systems with one or two-way video systems, and vehicle key cutting and programming
Abilities
- Bilingual; English and Spanish
- Experience with Medeco and Schlage locks
- Staff Management Skills
- Manages time and efficiently
Timeline
Locksmith Technician
Miami-Dade County Aviation Department
08.2016 - Current
President
A&C locksmith inc
05.2007 - 12.2023
Technician supervisor
Father & Son Locksmith
04.2003 - 05.2007
Technician supervisor
Coral way Locksmith
09.1997 - 04.2003
Locksmith Technician
Hubert Locksmith
11.1993 - 09.1997