Adrian Nogales
Arlington,VA
Summary
Dynamic and detail-oriented professional with a proven track record at Silver Diner, adept at managing high-pressure situations and enhancing customer satisfaction. Excelled in customer service and team collaboration, significantly contributing to team success. Skilled in multitasking and adapting to change, ensuring seamless operations and positive guest experiences.
Overview
2
2
years of professional experience
Work History
Host
Silver Diner
07.2021 - 12.2023
- Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
- Answered customer questions about hours, seating, and menu information.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
- Contributed to team success through effective communication and cooperation with coworkers and management.
Education
Bachelor of Science - Business Management
Northern Virginia Community College
Alexandria, VA 06-2028
Skills
- Customer service
- Team collaboration
- Multitasking proficiency
- Effective time management
- Team player mentality
- Adaptable to change
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Host
Silver Diner
07.2021 - 12.2023
Bachelor of Science - Business Management
Northern Virginia Community College
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