Adrian Ocampo
River Grove,IL
Summary
At Gene & JUDES, I excelled in enhancing customer satisfaction and resolving complaints, ensuring a welcoming dining experience. My expertise in cash handling and strong work ethic contributed to our team's success, notably in training new staff on exceptional service standards. Skilled in both customer service and server etiquette, I consistently promoted safety and efficiency.
Experienced with providing excellent customer service and ensuring guest satisfaction. Utilizes effective communication and problem-solving skills to enhance dining experiences. Track record of collaborating with colleagues and maintaining flexibility in dynamic restaurant settings.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Restaurant Server
Gene & JUDES
08.2023 - Current
- Cultivated warm relationships with regular customers.
- Maintained a clean and welcoming dining environment for guest comfort and enjoyment.
- Contributed to team success by assisting fellow servers during peak hours, ensuring smooth operations.
- Handled customer complaints professionally, resolving issues promptly to maintain positive relationships.
- Trained new hires on restaurant policies, procedures, and exceptional customer service standards.
- Promoted a safe working environment by adhering to food safety standards and best practices.
Education
High School Diploma & Associate of Applied Science - Network And System Administration
DeVry University Advantage Academy High School
1900 W Lawrence Ave, Chicago, IL 6064006-2023
Skills
- Customer satisfaction
- Cash handling
- Order accuracy
- Customer service
- Server etiquette
- Customer complain resolution
- Strong work ethic
Certification
- Illinois Driver's License
- ServSafe Food Handler's Certification
Languages
Spanish
Professional Working
English
Native or Bilingual
Timeline
Restaurant Server
Gene & JUDES
08.2023 - Current
High School Diploma & Associate of Applied Science - Network And System Administration
DeVry University Advantage Academy High School
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