Adrian Palmer
Houston
Summary
Seasoned individual with demonstrated track record of providing excellent customer service, ensuring customer satisfaction, and maintaining a professional atmosphere. Possesses excellent communication, interpersonal, and problem-solving skills. Committed to delivering an outstanding dining experience to each and every customer.
Overview
10
10
years of professional experience
Work History
Bartender
Ojo De Agua
04.2025 - Current
- Handled simultaneous customer, team, and business needs while avoiding unnecessary delays or errors.
- Kept bar presentable and well-stocked to meet customer needs.
- Cultivated strong relationships with repeat customers, engaging in friendly conversation and memorizing drink orders to promote loyalty.
- Served high customer volumes during special events, nights, and weekends.
SERVER
Hyatt Regency
11.2023 - Current
- Provided excellent customer service by building trust and relationships with guest while responding to detailed request.
- Prioritized multiple tasks in dynamic environment and stayed calm and composed.
- Used good communication skills to reduce guest dissatisfaction.
EVENTS SETUPS
Hyatt regency
03.2022 - 11.2023
- Responded with a team to complete detailed event task with DDR and EO reports.
- Managed and coordinated multiple projects while ensuring timely completion.
- Led teams of 5 or more to do adaptive task relative to clients needs and wants.
LANDSCAPE ASSISTANT
Hexel
09.2021 - 02.2022
- Operated and drove truck and trailer with team to various work locations.
- Worked closely with clients to create a custom landscape design that met their needs.
- Communicated effectively with customers throughout project duration to ensure satisfaction.
ENTREPRENEUR
Self Employed
08.2018 - 02.2020
- Had personal investments in income producing assets including car lots, digital assets, marketing services and a bar.
- Planned out multiple projects at once across different businesses.
- Identified and pursued funding opportunities and revenue streams.
- Managed strategic and long-range planning efforts, budgeting, and program implementation.
SALES
Best buy
05.2016 - 11.2017
- Informed customers about sales and promotions to boost overall sales.
- Organized merchandise displays attractively to promote sales.
- Collaborated with sales team to develop and implement successful sales strategies.
- Incorporated persuasive sales techniques.
Education
Marketing
University of Houston-Downtown
Houston, TX, USSkills
- Strong work ethic
- Guest engagement
- Excellent communication
- Exceptional customer service
- Problem-solving abilities
- Mixology
- Cocktail list development
- Bar service preparation
- Menu design
Accomplishments
- Won "Employee of the year runner up" Award 2 years in a row at Hyatt Downtown.
Timeline
Bartender
Ojo De Agua
04.2025 - Current
SERVER
Hyatt Regency
11.2023 - Current
EVENTS SETUPS
Hyatt regency
03.2022 - 11.2023
LANDSCAPE ASSISTANT
Hexel
09.2021 - 02.2022
ENTREPRENEUR
Self Employed
08.2018 - 02.2020
SALES
Best buy
05.2016 - 11.2017
Marketing
University of Houston-Downtown