Adrian Perez

• Cultivated warm relationships with regular customers.
• Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
• Resolved customer complaints promptly and professionally to maintain positive reputation.
• Supported colleagues during peak hours, fostering a collaborative work environment that enhanced overall productivity levels.
• Developed strong rapport with regular customers through genuine hospitality efforts leading to repeat business.

Professional Experience

• Market Research: Ability to conduct thorough market research to reach out to potential clients and inform marketing strategies and decisions.
• Utilized software tools like Go High Level, WordPress, to deliver comprehensive marketing solutions.
• Managed social media accounts, creating content and strategies that increased engagement and followers.

Certifications

• Web Design Certification: Creators Training (funnel builder and optimization)
• Digital Marketing Certification: SWS (Software With Services) Accelerator Program (Integrate websites with multiple tools, booking, reviews and social media management)
• Languages: Fluent in English and Spanish