Aramenta Gueye
Lexington,VA
Overview
7
7
years of professional experience
Work History
Server
PF Changs Restaurant
09.2023 - Current
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
- Supported colleagues during peak hours, fostering a collaborative work environment that enhanced overall productivity levels.
- Developed strong rapport with regular customers through genuine hospitality efforts leading to repeat business.
Amazon Delivery Driver
Amazon DSP
06.2021 - 04.2024
- Delivered packages to customer doorsteps and business offices.
- Completed on-time deliveries by choosing best and most efficient routes.
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
- Operated vehicle safely in highly congested areas with no traffic violations.
- Completed rush deliveries on tight timetables to satisfy customer needs.
- Maintained upbeat, positive attitude in busy, customer-focused environment.
- Loaded truck and properly secured items to prevent damage for deliveries.
- Worked scheduled hours as required and took on available shifts during holidays and busy periods.
- Managed customer inquiries and complaints in polite and professional manner.
- Verified accuracy of all deliveries against order forms.
- Upheld high standards of professionalism while representing the company during interactions with customers, vendors, and other stakeholders.
- Maintained strong relationships with clients through proactive communication and personalized service.
- Expedited deliveries to meet customer deadlines and requirements.
US Army Soldier
Army National Guard
04.2017 - 04.2023
- Maintained physical fitness levels to meet demanding operational requirements and ensure optimal performance under challenging circumstances.
- Strengthened morale among fellow soldiers through active listening, empathy, and encouragement in difficult situations.
- Upheld high standards of professionalism both on-and off-duty representing the US military with honor at all times.
- Developed strong leadership skills through rigorous training and hands-on experience in high-pressure situations.
- Conducted regular maintenance of equipment and vehicles, ensuring maximum reliability and readiness for mission-critical tasks.
- Trained in infantry tactics, weapons and medical procedures for well-rounded field support.
- Utilized critical thinking skills to solve complex problems while working under pressure in dynamic environments.
- Participated in joint exercises with allied forces to improve interoperability and strengthen partnerships.
- Assembled, disassembled and maintained various weapons for operational readiness.
- Ensured mission success with diligent planning, coordination, and execution of various tasks.
- Coached and mentored new recruits for motivated, high-performing teams.
- Secured and protected military property, assets, and personnel.
- Improved team cohesion by conducting regular training exercises and fostering a supportive environment.
- Promoted a culture of accountability by enforcing strict adherence to military standards and protocols.
- Increased unit readiness by regularly assessing personnel performance and providing constructive feedback for improvement.
Front End Associate/Cashier
Walmart
07.2020 - 06.2021
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Helped customers complete purchases, locate items, and join reward programs.
- Welcomed and engaged customers, offering assistance with locating or retrieving merchandise.
- Worked closely with shift manager to solve problems and handle customer concerns.
- Facilitated cash, check and credit transactions on cash register with [Number]% accuracy.
- Drove customer loyalty and consistent sales through friendly service and knowledgeable assistance.
- Participated actively in team meetings, contributing valuable input on strategies for improving overall frontend development processes.
- Enhanced user experience by designing and implementing visually appealing front-end interfaces.
Education
Bachelor of Arts - Criminal Justice
Eastern Kentucky University
Richmond, KY12.2023
Skills
- Strong Work Ethic
- Exceptional customer service
- Memory retention
- Critical Thinking
- Positive Attitude
- Strategic Thinking
- Works Well Under Pressure
- Analytical Thinking
- Attention to Detail
- Time Management
- Dependable and reliable
- Problem-Solving
Timeline
Server
PF Changs Restaurant
09.2023 - Current
Amazon Delivery Driver
Amazon DSP
06.2021 - 04.2024
Front End Associate/Cashier
Walmart
07.2020 - 06.2021
US Army Soldier
Army National Guard
04.2017 - 04.2023
Bachelor of Arts - Criminal Justice
Eastern Kentucky University