Overview
Work History
Education
Skills
Timeline
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Aramenta Gueye

Lexington,VA

Overview

7
7
years of professional experience

Work History

Server

PF Changs Restaurant
09.2023 - Current
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Cultivated warm relationships with regular customers.
  • Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
  • Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
  • Maintained a clean and orderly dining area for an enjoyable guest experience.
  • Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
  • Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
  • Resolved customer complaints promptly and professionally to maintain positive reputation.
  • Set positive tone for entire dining experience as first point of contact for incoming guests.
  • Supported colleagues during peak hours, fostering a collaborative work environment that enhanced overall productivity levels.
  • Developed strong rapport with regular customers through genuine hospitality efforts leading to repeat business.

Amazon Delivery Driver

Amazon DSP
06.2021 - 04.2024
  • Delivered packages to customer doorsteps and business offices.
  • Completed on-time deliveries by choosing best and most efficient routes.
  • Improved customer satisfaction by ensuring timely and accurate deliveries of products.
  • Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
  • Operated vehicle safely in highly congested areas with no traffic violations.
  • Completed rush deliveries on tight timetables to satisfy customer needs.
  • Maintained upbeat, positive attitude in busy, customer-focused environment.
  • Loaded truck and properly secured items to prevent damage for deliveries.
  • Worked scheduled hours as required and took on available shifts during holidays and busy periods.
  • Managed customer inquiries and complaints in polite and professional manner.
  • Verified accuracy of all deliveries against order forms.
  • Upheld high standards of professionalism while representing the company during interactions with customers, vendors, and other stakeholders.
  • Maintained strong relationships with clients through proactive communication and personalized service.
  • Expedited deliveries to meet customer deadlines and requirements.

US Army Soldier

Army National Guard
04.2017 - 04.2023
  • Maintained physical fitness levels to meet demanding operational requirements and ensure optimal performance under challenging circumstances.
  • Strengthened morale among fellow soldiers through active listening, empathy, and encouragement in difficult situations.
  • Upheld high standards of professionalism both on-and off-duty representing the US military with honor at all times.
  • Developed strong leadership skills through rigorous training and hands-on experience in high-pressure situations.
  • Conducted regular maintenance of equipment and vehicles, ensuring maximum reliability and readiness for mission-critical tasks.
  • Trained in infantry tactics, weapons and medical procedures for well-rounded field support.
  • Utilized critical thinking skills to solve complex problems while working under pressure in dynamic environments.
  • Participated in joint exercises with allied forces to improve interoperability and strengthen partnerships.
  • Assembled, disassembled and maintained various weapons for operational readiness.
  • Ensured mission success with diligent planning, coordination, and execution of various tasks.
  • Coached and mentored new recruits for motivated, high-performing teams.
  • Secured and protected military property, assets, and personnel.
  • Improved team cohesion by conducting regular training exercises and fostering a supportive environment.
  • Promoted a culture of accountability by enforcing strict adherence to military standards and protocols.
  • Increased unit readiness by regularly assessing personnel performance and providing constructive feedback for improvement.

Front End Associate/Cashier

Walmart
07.2020 - 06.2021
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Welcomed and engaged customers, offering assistance with locating or retrieving merchandise.
  • Worked closely with shift manager to solve problems and handle customer concerns.
  • Facilitated cash, check and credit transactions on cash register with [Number]% accuracy.
  • Drove customer loyalty and consistent sales through friendly service and knowledgeable assistance.
  • Participated actively in team meetings, contributing valuable input on strategies for improving overall frontend development processes.
  • Enhanced user experience by designing and implementing visually appealing front-end interfaces.

Education

Bachelor of Arts - Criminal Justice

Eastern Kentucky University
Richmond, KY
12.2023

Skills

  • Strong Work Ethic
  • Exceptional customer service
  • Memory retention
  • Critical Thinking
  • Positive Attitude
  • Strategic Thinking
  • Works Well Under Pressure
  • Analytical Thinking
  • Attention to Detail
  • Time Management
  • Dependable and reliable
  • Problem-Solving

Timeline

Server

PF Changs Restaurant
09.2023 - Current

Amazon Delivery Driver

Amazon DSP
06.2021 - 04.2024

Front End Associate/Cashier

Walmart
07.2020 - 06.2021

US Army Soldier

Army National Guard
04.2017 - 04.2023

Bachelor of Arts - Criminal Justice

Eastern Kentucky University
Aramenta Gueye