Alayna Davis
Killeen,TX
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
2
2
years of professional experience
Work History
Server
Olive Garden Restaurant
03.2023 - Current
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Cultivated warm relationships with regular customers.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
Online Grocery Associate
Walmart
02.2022 - 08.2022
- Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
- Reviews orders prior to pick up for accuracy and purchase-by dates.
- Memorized store layouts and planograms to fulfill orders using shortest, most efficient route.
- Helped customers locate products and checked store system for merchandise at other sites.
- Consistently met deadlines and quality goals for accuracy and timeliness.
- Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
Crew Member
White Castle
07.2021 - 01.2022
- Worked front counter, drive-thru and other areas.
- Worked well with teammates and accepted coaching from management team.
- Took orders, prepared meals, and collected payments.
- Collaborated with team members to complete orders.
- Provided excellent customer service by greeting customers and meeting quality expectations.
Education
High School Diploma -
Ohio Hi-Point Adult And Continuing Education
Bellefontaine, OH05.2021
Skills
- Customer Service and Assistance
- Presenting Solutions
- Customer Complaint Resolution
- Guest Relations Management
- Strategic Thinking
- Conflict Resolution
- Critical Thinking and Analysis
- Microsoft Office
Timeline
Server
Olive Garden Restaurant
03.2023 - Current
Online Grocery Associate
Walmart
02.2022 - 08.2022
Crew Member
White Castle
07.2021 - 01.2022
High School Diploma -
Ohio Hi-Point Adult And Continuing Education