Adrian Ramirez
Brooklyn,NY
Summary
Hardworking and motivated to learn new skills and contribute to group success. Offer strong administrative, relationship-building and problem-solving abilities.
Overview
11
11
years of professional experience
Work History
Driver
Amazon DSP: Twinwoods Transportation INC
10.2023 - Current
- Achieved safe driving records by consistently following traffic rules and regulations.
- Delivered goods and products to customer on time and in excellent condition.
- Completed routine pre- and post-trip inspections to evaluate vehicles and assess maintenance needs.
- Ensured timely deliveries by strictly following routes, using GPS navigation systems, and staying updated on road conditions.
Pharmaceutical Carrier
XpressRx Driver
01.2022 - 10.2023
- Achieved high levels of punctuality and reliability in meeting scheduled pick-up and delivery times.
- Loaded and secured items in trucks to avoid damage to parcels during delivery.
- Directly interacted with customers to deliver mail, packages, and ordered goods.
- Developed strong relationships with clients, providing excellent customer service and support.
Driver Supervisor
Amazon DSP- Twinwoods Transportation INC
02.2020 - 01.2022
- Trained, assisted and supervised [Number]-member team, resulting in improved efficiency.
- Maintained safety and emergency readiness among personnel by disseminating information on and monitoring compliance with regulatory and organizational policies.
- Conducted in-depth analysis of communications characteristics to target tactics, techniques and procedures.
- Trained, mentored and motivated employees to maximize team productivity.
- Handled customer service complaints with utmost professionalism and knowledgeable responses to maintain trust and company loyalty.
- Delivered goods and products to customer on time and in excellent condition.
- Achieved safe driving records by consistently following traffic rules and regulations.
Manager
Buona gelato & Euro Bar
08.2013 - 12.2019
- Collaborated with staff to maximize customer satisfaction, streamline procedures and improve bottom-line profitability.
- Recruited and hired qualified candidates to fill open positions.
- Conducted inventory counts by assessing current state of inventory integrity against target accuracy levels and tracking variances.
- Reviewed and analyzed financial reports to determine appropriate action.
- Facilitated exceptional sales and performance results by focusing on continuous improvement approaches and capitalizing on emerging market opportunities.
- Maintained ongoing system for development, recruitment, recognition and retention of store crew and management.
- Delivered level of service to customers in effort to build upon relationships for future clients.
- Completed daily sales reports and analyzed metrics to identify trends.
- Supervised staff performing daily activities.
- Worked closely with executives to guide budget planning.
Education
Associate of Arts - Industrial Design
LaGuardia Community College of The City University of New York
Long Island City, NY12.2018
Skills
- Customer relations
- Business development understanding
- Sales expertise
- Fleet dispatching
- High-energy attitude
- Adaptive team player
- regulations knowledge
- System implementation
- Data evaluation
- Clean Driving Record
Timeline
Driver
Amazon DSP: Twinwoods Transportation INC
10.2023 - Current
Pharmaceutical Carrier
XpressRx Driver
01.2022 - 10.2023
Driver Supervisor
Amazon DSP- Twinwoods Transportation INC
02.2020 - 01.2022
Manager
Buona gelato & Euro Bar
08.2013 - 12.2019
Associate of Arts - Industrial Design
LaGuardia Community College of The City University of New York