Adrian Retana
Sulphur,Louisiana
Overview
7
7
years of professional experience
Work History
Garden Center Associate
Stine
03.2023 - Current
- Assisted customers in selecting plants and gardening supplies, providing expert advice on care and maintenance.
- Trained new associates on product knowledge, sales techniques, and customer service standards.
- Provided excellent customer service by addressing inquiries, concerns, and offering appropriate solutions.
- Operated forklift to ensure efficient material handling and storage.
CASHIER
Stine Lumber LLC
10.2021 - 03.2023
- Provided efficient and courteous service to customers.
- Operated cash register and accurately processed payments, returns, and exchanges.
- Built and maintained positive working relationships with co-workers.
- Provided customers with product information and responded to inquiries courteously and promptly.
- Developed strong knowledge base regarding product features, benefits, warranties and returns policies.
TEAM MEMBER
Cinemark
05.2021 - 10.2021
- Performed opening and closing duties, including store cleaning and restocking.
- Greeted customers and answered questions regarding products and promotions.
- Provided excellent customer service through solving problems and answering questions.
- Corrected order and product mistakes by assisting customers with returns and refunds.
- Sorted, labeled, and dated merchandise to prevent expirations and product losses.
SHIFT LEAD
Taco Bell
10.2019 - 01.2021
- Managed store closing and opening procedures to ensure safety and security.
- Held team members accountable during shift by effectively coaching to improve performance.
- Trained new hires on the proper use of equipment, job duties, and safety regulations.
- Oversaw shift operations to create quality products that met company standards.
- Prepared end-of-shift reports for management review and approval.
Education
High School Diploma -
Sulphur High
Sulphur, LA06-2019
Skills
- Staff Training
- Money Handling
- Product Knowledge
- Refunds And Exchanges
- Coaching And Mentoring
- Issue Resolution
- Heavy lifting
- Forklift operation
Timeline
Garden Center Associate
Stine
03.2023 - Current
CASHIER
Stine Lumber LLC
10.2021 - 03.2023
TEAM MEMBER
Cinemark
05.2021 - 10.2021
SHIFT LEAD
Taco Bell
10.2019 - 01.2021
High School Diploma -
Sulphur High