Steven Barnes

• Assisted customers in plant selection and care techniques to enhance gardening success.
• Maintained inventory levels, ensuring product availability and organization in the garden center.
• Operated point-of-sale systems efficiently to process customer transactions accurately.
• Provided product knowledge support to customers, improving overall shopping experience.
• Collaborated with team members to restock shelves and display seasonal plants attractively.
• Executed daily cleaning tasks, maintaining a safe and inviting environment for customers.
• Participated in training sessions to expand knowledge of horticultural products and services.
• Monitored plant health, identifying issues and advising customers on appropriate solutions.
• Provided excellent customer service by addressing inquiries, concerns, and offering appropriate solutions.
• Increased repeat business through friendly interactions that fostered trust in our expertise.
• Enhanced customer satisfaction by providing knowledgeable assistance in plant selection and care.
• Restocked shelves with new plants each day and rotated stock for optimal appearance.
• Communicated with coworkers and management to report challenges.
• Watered plants every week and regularly checked for naturally wilted parts to remove.

• Developed and implemented marketing strategies to enhance brand visibility and client engagement.
• Managed financial operations, including budgeting, forecasting, and expense tracking for profitability.
• Led team training sessions to improve photography techniques and customer service skills.
• Established strong relationships with clients, ensuring high levels of satisfaction and repeat business.
• Coordinated promotional events and partnerships to expand market reach and attract new clients.
• Established strong customer relationships through excellent communication and attentive service.
• Strengthened company reputation by consistently meeting or exceeding customer expectations in terms of quality products/services offered.

• Oversaw laboratory operations, ensuring compliance with safety and quality standards.
• Managed and trained a diverse team of laboratory technicians to optimize workflow efficiency.
• Implemented process improvements that enhanced testing accuracy and reduced turnaround times.
• Developed standard operating procedures for laboratory equipment operation and maintenance.

After boot camp I was assigned to the USS Simon Lake AS-33

Attended the Navel School of Photography in Pensacola FL in 1977 and again in 1979.

Achieved the rank of E-5 Photographers Mate 2nd class.

Was honorably discharged in 1981