Dependable and professional independent contractor courier with a clean driving record. Dedicated business owner with 10+ years of experience in carpet cleaning services, driving customer acquisition and sales growth through effective marketing strategies.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Medical Delivery Service Provider
Bronpe LLC
11.2024 - Current
Demonstrated adaptability when faced with changes or challenges in project requirements by quickly adjusting strategies to maintain progress toward desired outcomes.
Consistently exceeded performance goals by proactively identifying ways to exceed expectations in delivering services.
Delivered packages and documents to various locations in a timely and efficient manner
Maintained accurate records of deliveries, including recipient signatures and delivery times
Ensured the safe handling and transportation of fragile or sensitive items
Communicated with customers regarding delivery schedules, delays, or any other relevant information
Collaborated with dispatchers to coordinate pickup and drop-off locations for optimal route planning
Resolved customer inquiries or complaints promptly and professionally
Business Owner
Honeycomb Cleaning Services, LLC
04.2014 - 11.2024
Successfully launched and operated a small business, overseeing all aspects of daily operations
Developed and implemented effective marketing strategies to drive customer acquisition and increase sales
Managed a team of 4 employees, providing leadership, training, and guidance to ensure high productivity levels
Established strong customer relationships through excellent communication and attentive service..
Performed thorough carpet cleaning services for residential and commercial clients, utilizing industry-standard equipment and techniques
Managed a high volume of daily appointments while ensuring punctuality and adherence to scheduled timeframes
Provided exceptional customer service by addressing client concerns, answering questions, and offering professional advice on carpet maintenance
Floor Technician and Box Truck Driver
ServiceMaster Clean
08.2012 - 04.2017
Operated box truck to transport goods and materials to designated locations
Ensured timely delivery of products by following assigned routes and schedules
Maintained accurate records of deliveries, including receipts, invoices, and mileage logs
Performed pre-trip inspections to ensure the safe operation of the vehicle
Adhered to all traffic laws and regulations while driving the box truck
Loaded and unloaded cargo using appropriate equipment and techniques
Communicated effectively with dispatchers regarding delivery updates or changes in schedule
<ul><li>Managing Germany, Italy, Spain, Sweden, Qatar, and India payroll.</li><li>Managing Hire to exit process for all countries.</li><li>Processing one-time payments like Retention bonus, sign-on bonus, Relocation expense, sales commission payments etc.</li><li>Updating master files with respect to assigned entities. (New hires, Termination, salary changes, cost center, department class changes).</li><li>Support HR processes related to onboarding, contract changes, terminations, and exit settlements in line with local legislation</li><li>Implemented end to end RSU/Stock option gain/ESPP program from payroll side for all regions.</li><li>Gross to net reconciliation.</li><li>Net payout reconciliation on employee wise.</li><li>Processing stock option (ESOP) taxation through payroll, ensuring accuracy by validating against the Share works report Remitting tax payments monthly within due dates to avoid penalties.</li><li>Processing third party payments (Insurance payments) once payroll is finalized.</li><li>Remitting pension contribution on quarterly basis for Italy.</li><li>Work with payroll service provider/ stake holders to ensure successful delivery of salary payments, compliance, and accounting.</li><li>Review month end /Quarter end closure and make salaries and accruals accounting properly.</li><li>Responsible for all payroll-related payments, forecast cash flow and cash requirement for the payroll.</li><li>Conduct payroll induction for new joiners for India.</li><li>Conduct monthly business review meetings with all service providers.</li><li>Part of product implementation team. (Care-lite tool) employee queries through ticket system.</li><li>Processing full and final settlement for terminated employees.</li><li>Validating investment proofs during year end.</li><li>Working on employee queries daily, responding within SLA.</li><li>Preparing capitalized R&D reports in the month end helps higher leaders to take strategic decisions.</li><li>Posting journal entries on NetSuite.</li><li>Preparing black-line reconciliation reports during the month end (Accrued vacation, accrued commission, Bonus, employee benefits, employee benefits advances).</li><li>Participate in global payroll projects, system testing, and process improvement initiatives.</li><li>Applications Knowledge: Workday, ADP Streamline, Oracle Net suite.</li><li>India Payroll-People work, Global Payroll-ADP Streamline and For Accounting Oracle Net suite.</li></ul> at Sprinklr India Private Limited<ul><li>Managing Germany, Italy, Spain, Sweden, Qatar, and India payroll.</li><li>Managing Hire to exit process for all countries.</li><li>Processing one-time payments like Retention bonus, sign-on bonus, Relocation expense, sales commission payments etc.</li><li>Updating master files with respect to assigned entities. (New hires, Termination, salary changes, cost center, department class changes).</li><li>Support HR processes related to onboarding, contract changes, terminations, and exit settlements in line with local legislation</li><li>Implemented end to end RSU/Stock option gain/ESPP program from payroll side for all regions.</li><li>Gross to net reconciliation.</li><li>Net payout reconciliation on employee wise.</li><li>Processing stock option (ESOP) taxation through payroll, ensuring accuracy by validating against the Share works report Remitting tax payments monthly within due dates to avoid penalties.</li><li>Processing third party payments (Insurance payments) once payroll is finalized.</li><li>Remitting pension contribution on quarterly basis for Italy.</li><li>Work with payroll service provider/ stake holders to ensure successful delivery of salary payments, compliance, and accounting.</li><li>Review month end /Quarter end closure and make salaries and accruals accounting properly.</li><li>Responsible for all payroll-related payments, forecast cash flow and cash requirement for the payroll.</li><li>Conduct payroll induction for new joiners for India.</li><li>Conduct monthly business review meetings with all service providers.</li><li>Part of product implementation team. (Care-lite tool) employee queries through ticket system.</li><li>Processing full and final settlement for terminated employees.</li><li>Validating investment proofs during year end.</li><li>Working on employee queries daily, responding within SLA.</li><li>Preparing capitalized R&D reports in the month end helps higher leaders to take strategic decisions.</li><li>Posting journal entries on NetSuite.</li><li>Preparing black-line reconciliation reports during the month end (Accrued vacation, accrued commission, Bonus, employee benefits, employee benefits advances).</li><li>Participate in global payroll projects, system testing, and process improvement initiatives.</li><li>Applications Knowledge: Workday, ADP Streamline, Oracle Net suite.</li><li>India Payroll-People work, Global Payroll-ADP Streamline and For Accounting Oracle Net suite.</li></ul> at Sprinklr India Private Limited