ADRIAN RODRIGUEZ

Consistently maintained positive reviews from customers on the Uber platform due to exceptional service quality. Currently at 100% satisfaction for over 7k deliveries.

Delivery of product to production facility and retail spaces throughout the state of Florida.

Improved on-time delivery rates by efficiently planning and scheduling transport routes.
Communicated with dispatchers and other office personnel to handle two-way updates and adjust daily schedules.

• Delivery of product to production facility and retail spaces throughout the state of Florida
• Improved on-time delivery rates by efficiently planning and scheduling transport routes
• Communicated with dispatchers and other office personnel to handle two-way updates and adjust daily schedules
• Counter and showroom sales for lighting fixtures and lighting accessories
• Delivery of merchandise to customers and vendor pickups in tri-county area in company van
• Receiving and entry of UPS/FedEx inventory shipments in store
• Improved customer satisfaction by ensuring timely and accurate deliveries of products
• Kept meticulous records of deliveries, including invoices, delivery confirmations, and any other required documentation to ensure accurate tracking and billing processes.

• Responsibilities included expediting same-day orders, running daily large order reports, entering purchase orders in Syteline, and logging data in Excel spreadsheets for Production Management
• Working as a Coordination liaison between Production and various departments including Customer Service, Art, and Pre-art
• Compiling data for employee scorecards and working with management to evaluate data.

Successfully worked as an expeditor of hurricane shutters and fence building permits.
Daily tasks included working with various building departments in Dade, Broward, and Palm Beach
Counties to apply and retrieve permits for shutters and fencing.
Responsibilities also involved traveling to both residences and businesses to post permits.
Attained knowledge of the permit process and built relationships with DOB inspectors and staff
Inbound sales and customer service for hurricane shutters and fences for all Dade County prospective and current clients.