Adrian Rubio
Waukee,IA
Summary
Dedicated team member with proven skills in customer service, coachable and willingness to learn, and bilingual communication. Strong work ethic and adaptability contribute to a positive outdoor/indoor teamwork experience.
Overview
4
4
years of professional experience
Work History
Front of House Team Member
Taste Of New York Pizzeria
Waukee, IA
07.2023 - Current
- Delivered excellent customer service, addressing inquiries and resolving issues efficiently.
- Operated point-of-sale systems, processing transactions accurately and swiftly.
- Maintained cleanliness and organization of dining area, ensuring positive guest experiences.
- Assisted in training new team members on operational procedures and customer engagement techniques.
- Collaborated with kitchen staff to ensure timely food preparation and delivery to customers.
- Helped guests at tables when in need of assistance.
- 'Managed over 100 customer calls per day
Crew Member
Wendy's
West Des Moines, IA
09.2024 - 02.2025
- Delivered exceptional customer service in fast-paced environment.
- Operated kitchen equipment safely and efficiently to meet production demands.
- Maintained cleanliness and organization of workstations to ensure food safety standards.
- Assisted in training new team members on operational procedures and best practices.
- Handled cash register transactions accurately, ensuring balanced till at shift end.
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
Crew Member
Fareway Meat and Grocery
Waukee, IA
05.2022 - 08.2022
- Collaborated with team members to optimize workflow during peak hours.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Improved customer satisfaction by providing friendly and efficient service at the register.
- Cleaned and maintained all areas of restaurant to promote clean image.
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Kept food preparation area, equipment, and utensils clean and sanitary.
- Assisted other team members to achieve goals.
- Enhanced team productivity by maintaining a clean and organized workspace for crew members.
Education
High School Diploma -
Dowling Catholic High School
West Des Moines, IA05-2026
Skills
- Team collaboration
- Cleanliness
- Bilingual (Fluent in Spanish)
- Heavy lifting
- Strong work ethic
- Flexible and adaptable
- Using hand tools
- Physically fit
- Coachable/Willingness to learn
- Complaint handling
- Team Work
- Professional appearance especially when working outdoors
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Crew Member
Wendy's
09.2024 - 02.2025
Front of House Team Member
Taste Of New York Pizzeria
07.2023 - Current
Crew Member
Fareway Meat and Grocery
05.2022 - 08.2022
High School Diploma -
Dowling Catholic High School