Adrian Van Byssum
Crown Point,IN
Summary
Detail-oriented Sales Representative skilled in processing and pricing customer orders across various channels. Resolves conflicts effectively, enhancing customer satisfaction and loyalty. Committed to collaboration and timely fulfillment, contributing to team success.
Overview
2
2
years of professional experience
Work History
Inside Sales Representative
Steel Cities Steels
Burns Harbor, IN
08.2024 - 10.2025
- Processed and priced customer orders, both recurring and new, through email, phone, and walk-in channels, ensuring accuracy in order fulfillment.
- Interpreted material orders and determined pricing structures to maximize profitability and maintain market competitiveness.
- Ensured payment collection from customers, maintaining a high rate of on-time payments
- Resolved customer conflicts by problem solving, improving customer satisfaction and retention
- Developed and nurtured relationships with potential clients to expand business opportunities through targeted cold-calling efforts.
- Refined time management and customer service skills by efficiently managing various tasks and collaborating closely with colleagues.
Material Handler
Steel Cities Steels Inc.
Burns Harbor, IN
05.2024 - 08.2024
- Monitored and analyzed inventory levels to support timely replenishment and reduce stock discrepancies.
- Oversaw order fulfillment strategies to optimize customer satisfaction. Coordinated time management initiatives to align project timelines with business objectives. Led efforts to improve operational workflows and reduce delays.
- Facilitated effective communication and collaboration to achieve shared objectives and complete tasks.
- Interpreted bill of material requirements to accurately load and unload pallets and materials in a timely manner.
Line Cook
Beggars Pizza
Crown Point, IN
12.2023 - 03.2024
- Prepared and completed orders, ensuring quality presentation and taste
- Maintained cleanliness and safety while operating kitchen equipment according to restaurant standards.
- Collaborated with team members to complete orders and tasks
- Assisted in inventory management by tracking stock levels and reporting shortages to supervisors.
- Trained new staff on kitchen procedures and best practices for food handling and sanitation.
Education
BBA - Business Administration
Indiana University, Northwest
Gary, INSkills
- Customer service
- Attention to detail
- Energetic and eager to accomplish tasks
- Goal oriented
- Communication Skills
- Data Entry
- Pricing Strategy
- Sales
- Material Handling
- Issue resolution
- Cold calling expertise
Timeline
Inside Sales Representative
Steel Cities Steels
08.2024 - 10.2025
Material Handler
Steel Cities Steels Inc.
05.2024 - 08.2024
Line Cook
Beggars Pizza
12.2023 - 03.2024
BBA - Business Administration
Indiana University, Northwest