Adrian Vatsana
Eau Claire
Summary
Experienced in fast-paced environments and adaptable to last-minute changes. Thrives under pressure and consistently earns high marks for work quality and speed.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Guest Service Leader
Kwik Trip
Eau Claire
06.2023 - Current
- Evaluated employee performance, delivering individualized feedback and praise.
- Managed inventory levels by monitoring stock levels, ordering supplies when necessary, and ensuring product quality was up to standard prior to use or sale.
- Educated customers about offerings, promotions and pricing to boost sales.
- Checked orders for quality and completeness.
- Identified areas for improvement, narrowing focus for decision-makers in making necessary changes.
Training Specialist
Ho-Chunk Gaming-Wittenberg
Wittenberg
11.2022 - 06.2023
- Maintained strong knowledge by participating in workshops, conferences, and online education classes.
- Awarded certificates to employees who completed training to recognize accomplishments, boosting motivation and retention.
- Participated in and attended meetings or seminars to obtain information for use in training programs.
- Facilitated classroom instruction for groups up to 30 students.
- Facilitated engaging and informative training sessions for both new hires and existing staff.
Education
Criminal Justice
Chippewa Valley Technical College
Eau Claire, WISkills
- Community engagement
- Customer service
- Team building
- Employee training
- Problem solving
- Guest relations
- Cultural sensitivity
Certification
- Fire Fighter 1 Certified
- Emergency Medical Technician Certified
- Hazardous Materials Operations Certified
Timeline
Guest Service Leader
Kwik Trip
06.2023 - Current
Training Specialist
Ho-Chunk Gaming-Wittenberg
11.2022 - 06.2023
Criminal Justice
Chippewa Valley Technical College
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