Adrian Williams
Dallas,GA
Summary
Self-motivated server highly experienced in guest services. Pleasant personality coupled with talents in customer relations, recordkeeping and problem-solving. Outgoing when greeting and communicating with others to maintain positive atmosphere.
Overview
3
3
years of professional experience
Work History
Guest Experience Specialist
Shaggy's
Pensacola , FL
03.2023 - 08.2023
- Provided customer service support to guests regarding reservations, inquiries, complaints and issues.
- Developed relationships with regular customers in order to ensure their loyalty.
- Promoted high level of guest satisfaction through genuine, enthusiastic and friendly interactions.
- Handled payment processing and provided customers with receipts and proper bills and change.
Server
Wakos
Pensacola, FL
01.2023 - 03.2023
- Assisted in training new servers.
- Ensured that each guest was served courteously, quickly, and efficiently.
- Performed opening and closing duties such as setting up the dining area, restocking supplies..
- Handled money transactions accurately while following company procedures for handling cash payments.
Food Runner
Seville Quarter
Pensacola, FL
09.2020 - 09.2021
- Organized food orders and ensured accuracy of items served to customers.
- Delivered food to guests in a timely manner while following safety protocols.
- Checked all dishes before delivering them to ensure quality standards were met.
Education
Some College (No Degree) - Business Administration And Management
Pensacola State College
Pensacola, FLSkills
- Tech-savviness
- Guest Relations
- Strong interpersonal skills
- Reservation Management
Affiliations
- Tennis
- Basketball
- video editing
- content creator
Accomplishments
- Own a clothing business
Timeline
Guest Experience Specialist
Shaggy's
03.2023 - 08.2023
Server
Wakos
01.2023 - 03.2023
Food Runner
Seville Quarter
09.2020 - 09.2021
Some College (No Degree) - Business Administration And Management
Pensacola State College
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