Summary
Overview
Work History
Education
Skills
Certification
Interests
Timeline
Generic

Amiah Clark

Baton Rouge,LA

Summary

Dynamic Guest Experience Specialist with a proven track record at Hard Rock Stadium,

Personable and attentive individual with strong communication and problem-solving skills. Knowledge of hospitality industry standards and adept at managing guest interactions and resolving issues efficiently. Dedicated to creating memorable guest experiences and fostering positive relationships.

Overview

1
1
year of professional experience
1
1
Certification

Work History

Guest Experience Specialist

Hard Rock Stadium
Miami Gardens, FL
09.2025 - 01.2026
  • Assisted guests with inquiries to enhance overall satisfaction and experience..
  • Delivered exceptional customer service by actively listening and addressing guest needs promptly.
  • Collaborated with team members to maintain cleanliness and organization in public areas.
  • Engaged with diverse guests, adapting communication styles for effective interaction.
  • Developed strong relationships with guests, fostering loyalty and repeat business through attentive service and genuine care.

After-School Care Provider

Sunshine Child Programs
Miramar, FL
07.2025 - 01.2026
  • Supervised daily activities for children, ensuring a safe and engaging environment.
  • Planned and implemented educational programs to enhance children's social and emotional development.
  • Collaborated with parents to communicate progress and address individual child needs effectively.
  • Organized recreational activities to encourage teamwork and physical fitness among participants.
  • Monitored behavior of children, implementing conflict resolution strategies when necessary.
  • Developed supportive relationships with children, promoting a positive after-school experience.
  • Provided homework assistance, resulting in better understanding of subject material and increased confidence in students.
  • Ensured timely pick-up of children from their classrooms at dismissal time, maintaining punctuality across the program schedule.

Footwear Associate

Dicks Sporing Goods
Pembroke Pines, FL
10.2024 - 01.2025
  • Assisted customers in selecting footwear, providing product knowledge and recommendations.
  • Maintained organized displays to enhance product visibility and customer engagement.
  • Processed transactions efficiently while ensuring accuracy in cash handling.
  • Collaborated with team members to achieve daily sales goals and improve customer service.

Education

Louisiana State University
Baton Rouge, LA
08.2029

Skills

  • Exceptional communication
  • Complaint handling
  • Strong interpersonal skills
  • Customer service
  • Tech-savviness
  • Verbal and written communication
  • Flexible schedule
  • First aid training
  • Guest accommodations
  • Issue resolution
  • Teamwork and collaboration
  • Problem-solving

Certification

  • CPR/ First Aid Certified - 2025-2027

Interests

  • Cooking
  • Gym Workouts
  • Crafting and DIY Projects

Timeline

Guest Experience Specialist

Hard Rock Stadium
09.2025 - 01.2026

After-School Care Provider

Sunshine Child Programs
07.2025 - 01.2026

Footwear Associate

Dicks Sporing Goods
10.2024 - 01.2025

Louisiana State University