- Cooking
- Gym Workouts
- Crafting and DIY Projects
Amiah Clark
Baton Rouge,LA
Summary
Dynamic Guest Experience Specialist with a proven track record at Hard Rock Stadium,
Personable and attentive individual with strong communication and problem-solving skills. Knowledge of hospitality industry standards and adept at managing guest interactions and resolving issues efficiently. Dedicated to creating memorable guest experiences and fostering positive relationships.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Guest Experience Specialist
Hard Rock Stadium
Miami Gardens, FL
09.2025 - 01.2026
- Assisted guests with inquiries to enhance overall satisfaction and experience..
- Delivered exceptional customer service by actively listening and addressing guest needs promptly.
- Collaborated with team members to maintain cleanliness and organization in public areas.
- Engaged with diverse guests, adapting communication styles for effective interaction.
- Developed strong relationships with guests, fostering loyalty and repeat business through attentive service and genuine care.
After-School Care Provider
Sunshine Child Programs
Miramar, FL
07.2025 - 01.2026
- Supervised daily activities for children, ensuring a safe and engaging environment.
- Planned and implemented educational programs to enhance children's social and emotional development.
- Collaborated with parents to communicate progress and address individual child needs effectively.
- Organized recreational activities to encourage teamwork and physical fitness among participants.
- Monitored behavior of children, implementing conflict resolution strategies when necessary.
- Developed supportive relationships with children, promoting a positive after-school experience.
- Provided homework assistance, resulting in better understanding of subject material and increased confidence in students.
- Ensured timely pick-up of children from their classrooms at dismissal time, maintaining punctuality across the program schedule.
Footwear Associate
Dicks Sporing Goods
Pembroke Pines, FL
10.2024 - 01.2025
- Assisted customers in selecting footwear, providing product knowledge and recommendations.
- Maintained organized displays to enhance product visibility and customer engagement.
- Processed transactions efficiently while ensuring accuracy in cash handling.
- Collaborated with team members to achieve daily sales goals and improve customer service.
Education
Louisiana State University
Baton Rouge, LA08.2029
Skills
- Exceptional communication
- Complaint handling
- Strong interpersonal skills
- Customer service
- Tech-savviness
- Verbal and written communication
- Flexible schedule
- First aid training
- Guest accommodations
- Issue resolution
- Teamwork and collaboration
- Problem-solving
Certification
- CPR/ First Aid Certified - 2025-2027
Interests
Timeline
Guest Experience Specialist
Hard Rock Stadium
09.2025 - 01.2026
After-School Care Provider
Sunshine Child Programs
07.2025 - 01.2026
Footwear Associate
Dicks Sporing Goods
10.2024 - 01.2025
Louisiana State University