Edson Martinez
Las Vegas,NV
Summary
Dedicated Guest Experience Specialist with exceptional communication and complaint handling skills. Bilingual in Spanish, enhancing guest relations and ensuring satisfaction.
Overview
3
3
years of professional experience
Work History
Guest Experience Specialist
Dash Carwash
Las Vegas, NV
01.2026 - Current
- Delivered exceptional customer service, addressing inquiries and resolving issues efficiently.
- Assisted in maintaining cleanliness and organization of the carwash facility to enhance guest experience.
- Collaborated with team members to ensure smooth operations during peak hours, improving service speed.
- Educated customers on available services and promotions, boosting engagement and satisfaction levels.
Driver/leader
By Dzign Event Planning
Las Vegas, NV
06.2025 - 01.2026
- Operated vehicles safely to transport equipment and materials for events.
- Assisted in loading and unloading supplies, ensuring timely setup for event activities.
- Maintained vehicle cleanliness and functionality through regular inspections and basic maintenance.
- Adapted to changing schedules and routes to meet dynamic event planning needs.
Driver/Crew Team Member
RSVP Party Rentals
Las Vegas, NV
08.2023 - 05.2025
- Operated delivery vehicles to transport rental equipment efficiently and safely.
- Conducted vehicle inspections to ensure compliance with safety regulations and operational standards.
- Collaborated with team members to coordinate timely deliveries and pickups for events.
- Assisted in loading and unloading equipment, maintaining organization throughout the process.
Education
High School Diploma -
South Gate High School
South Gate, CA05.2000
Skills
- Exceptional communication
- Guest relations
- Complaint handling
- Feedback collection
- Bilingual( fluent Spanish)
- Team Leader
- Exceptional costumer service reviews
Accomplishments
- Achieved great team leading through effectively helping with everyday tasks to insure positive feedbacks from costumers.
- Collaborated with team of from 2 to 10 coworkers in the development of party planning which include logistics,set up, and dismantle Of equipment.
Languages
Spanish
Native or Bilingual
Timeline
Guest Experience Specialist
Dash Carwash
01.2026 - Current
Driver/leader
By Dzign Event Planning
06.2025 - 01.2026
Driver/Crew Team Member
RSVP Party Rentals
08.2023 - 05.2025
High School Diploma -
South Gate High School