Summary
Overview
Work History
Education
Skills
Timeline
Generic

Adrian Zamudio

Sun Valley,CA

Summary

Experienced Sales Supervisor and Barista with a strong background in customer service, team leadership, and retail operation experience.

Proven ability to lead and motivate teams, drive sales performance, and ensure top-tier customer satisfaction in fast-paced environments. Skilled in coffee preparation, product merchandising inventory management, and point-of-sale systems. Adept at balancing hands-on service with strategic oversight to meet and exceed business goals.

Committed to fostering a welcoming environment while maintaining high standards of quality and efficiency.

Overview

10
10
years of professional experience

Work History

Sales Supervisor

Bevmo/Gopuff
04.2021 - Current
  • Increased customer satisfaction by addressing and resolving client concerns efficiently.
  • Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.
  • Achieved sales targets consistently through regular monitoring of team performance and adjusting strategies accordingly.
  • Handled escalated customer issues promptly, ensuring timely resolution and high levels of client satisfaction.
  • Checked store merchandise regularly for proper display and replenishment.

Keyholder

Starbucks
08.2017 - 04.2021
  • Managed daily cash handling procedures, ensuring accuracy in transactions and preventing losses due to discrepancies.
  • Resolved customer complaints professionally, resulting in increased customer satisfaction and loyalty.
  • Oversaw store operations by counting cash drawers, reviewing equipment management, and supervising staff.
  • Swept and mopped floor, wiped windows and fixtures after closing to maintain organized and tidy store.
  • Engaged with customers to build rapport and promote long-term loyalty for increased sales.

Barista

Harvest Bar
04.2015 - 08.2017
  • Maintained a clean and organized workspace for optimal productivity and safety.
  • Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
  • Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
  • Prepare customized smoothies, salads, and coffees

Education

High School Diploma -

Burbank High School
Burbank, CA
06.2015

Skills

  • Customer service
  • Sales presentations
  • Effective selling techniques
  • Sales strategy development
  • Store appearance and merchandising
  • Sales team oversight

Timeline

Sales Supervisor

Bevmo/Gopuff
04.2021 - Current

Keyholder

Starbucks
08.2017 - 04.2021

Barista

Harvest Bar
04.2015 - 08.2017

High School Diploma -

Burbank High School

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