Work History
Education
Skills
Languages
Timeline
Generic

Adriana Aldape

Bellwood,IL

Work History

Receptionist

Oak Park Eye Center
Elmwood Park, IL
02.2023 - Current
  • Processed payments and handled transactions accurately at the front desk.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
  • Answered central telephone system and directed calls accordingly.
  • Corresponded with clients through email, telephone, or postal mail.
  • Managed multiple tasks and met time-sensitive deadlines.

Customer Service Representative

Drug Source
Elk Grove Village, IL
08.2022 - 01.2023
  • Assisted customers with inquiries regarding medication availability and order status.
  • Resolved customer complaints by providing accurate information and effective solutions.
  • Responded to customer requests for products, services, and company information.
  • Recommended, selected and helped locate and obtain out-of-stock product based on customer requests.

Receptionist

Pearle Vision
Melrose, MT
09.2021 - 07.2022
  • Greeted and assisted patients, ensuring a welcoming environment at reception.
  • Managed appointment scheduling using electronic health record systems efficiently.
  • Answered phone inquiries, providing accurate information on services and availability.
  • Maintained patient records, ensuring confidentiality and compliance with privacy regulations.

Education

High School Diploma -

Penn Foster Career School
Scranton, PA
02-2024

Skills

  • Organization skills
  • Time management
  • Telephone skills
  • Data entry
  • Appointment scheduling
  • File management
  • Office administration
  • Typing speed
  • Multitasking and prioritization
  • Customer service

Languages

Spanish
Full Professional
English
Full Professional

Timeline

Receptionist

Oak Park Eye Center
02.2023 - Current

Customer Service Representative

Drug Source
08.2022 - 01.2023

Receptionist

Pearle Vision
09.2021 - 07.2022

High School Diploma -

Penn Foster Career School
Adriana Aldape