Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Adriana Rivas

Summary

Sales Manager with a proven track record at Carters Inc, excelling in relationship building and KPI analysis. Successfully developed strategies that enhanced customer engagement, leading to significant revenue growth. Bilingual in English and Spanish, I effectively lead teams to exceed performance goals while ensuring exceptional customer service.

Overview

1
1
year of professional experience

Work History

Sales Manager

Carters Inc, Oshkosh Bgosh
02.2025 - Current
  • Assisted in developing sales strategies to enhance customer engagement and retention.
  • Collaborated with team members to identify potential leads and opportunities for growth.
  • Analyzed sales data to track performance trends and inform decision-making processes.
  • Collaborated with upper management to implement continuous improvements and exceed team goals.
  • Managed inventory efficiently, maintaining optimal stock levels for smooth daily operations.
  • Developed efficient procedures for opening and closing operations, enhancing overall efficiency.
  • Managed daily cash deposits, ensuring accuracy and timely submission to the bank.

Sales Associate

Carters Inc, Oshkosh Bgosh
02.2024 - 02.2025
  • Assisted customers with product selection and inquiries to enhance shopping experience.
  • Maintained store organization and cleanliness to promote a welcoming environment.
  • Collaborated with team members to achieve daily sales goals and improve store performance.
  • Enhanced store revenue by consistently exceeding personal sales targets through effective customer engagement and product knowledge.
  • Managed cash handling processes, ensuring adherence to security protocols and accuracy in transactions.

Education

BBA - International Business

Florida International University
Miami, FL
06-2027

Skills

  • Relationship building
  • Analytical problem solver
  • Goals and performance
  • Bilingual in English and Spanish
  • KPI analysis
  • Customer service
  • Task delegation
  • Team leadership

Languages

Spanish
Native or Bilingual
English
Native or Bilingual

Timeline

Sales Manager

Carters Inc, Oshkosh Bgosh
02.2025 - Current

Sales Associate

Carters Inc, Oshkosh Bgosh
02.2024 - 02.2025

BBA - International Business

Florida International University