Adriana Couso
Tampa,FL
Summary
Motivated Service Worker with exceptional social skills, communication abilities and customer service background. Dedicated to following health and safety guidelines and handling food items properly. Pursues every opportunity to support team members and proactively address issues.
Overview
8
8
years of professional experience
Work History
Barista / Barista Trainer
Starbucks
12.2022 - Current
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Cleaned counters, machines, utensils, and seating areas daily.
- Controlled line and crowd with quick, efficient service.
- Maintained regular and consistent attendance and punctuality.
- Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
- Memorized recipes for specialty coffee beverages and seasonal offerings.
- Trained new team members with positive reinforcement and respectful, encouraging coaching.
- Trained new employees, sharing knowledge and expertise of coffees, teas, and merchandise.
Target Employee / Starbucks Barista
Target
01.2020 - 11.2022
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Cleaned counters, machines, utensils, and seating areas daily.
- Controlled line and crowd with quick, efficient service.
- Maintained regular and consistent attendance and punctuality.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
- Stocked, tagged and displayed merchandise as required.
- Trained new team members with positive reinforcement and respectful, encouraging coaching.
- Trained new employees, sharing knowledge and expertise of coffees, teas, and merchandise.
Student Assistant Clerk
New World School Of The Arts
10.2017 - 05.2019
- Completed clerical tasks such as filing, copying, and distributing mail.
- Supported classroom maintenance and upkeep, organizing books and materials.
- Communicated effectively with faculty and staff and accepted critiques and suggestions for areas of improvement.
- Assisted with event planning and coordination to keep events successful and provide positive experiences for attendees.
- Acknowledged student issues and resolved their problems quickly and efficiently.
- Greeted students and offered them assistance where possible.
- Completed copy jobs, mail deliveries/pick ups.
Stage Manager /Simultaneous Translator
ARCA Images
06.2015 - 07.2017
- Prepared rehearsal studio by gathering set furniture, props and costumes.
- Worked with director to develop effective use of rehearsal times.
- Collaborated with technical crew and cast to safeguard presentation of artistic vision.
- Enforced safety measures due to potential stage equipment hazards.
- Stage managed La Belleza del Padre by Nilo Cruz,
- Stage managed Farhad or The Secret of Being by Nilo Cruz
- Stage Managed Los Cuentos de René by René Ariza.
- Simultaneously translated from Spanish to English through a headset for Lorca en un Vestido Verde by Nilo Cruz.
Education
Bachelor of Arts - Acting
New World School Of The Arts
Miami, FL04.2022
Skills
- Food Preparation
- Espresso Machine Operation
- Cash Handling
- Customer Service
- POS Systems
- Staff Training
Languages
Spanish
Native or Bilingual
Timeline
Barista / Barista Trainer
Starbucks
12.2022 - Current
Target Employee / Starbucks Barista
Target
01.2020 - 11.2022
Student Assistant Clerk
New World School Of The Arts
10.2017 - 05.2019
Stage Manager /Simultaneous Translator
ARCA Images
06.2015 - 07.2017
Bachelor of Arts - Acting
New World School Of The Arts