Adriana Cruz
Fairfield,CA
Summary
Dedicated professional with a robust background in customer service, effective communication, and time management, poised to transition into a Police Officer Trainee role. Proven problem-solving abilities and adaptability thrive in fast-paced environments, ensuring quick and effective responses to challenges. Eager to leverage strong leadership skills to contribute meaningfully to a team committed to enhancing community safety and support. A proactive approach to building relationships and fostering trust within the community underscores a genuine passion for public service.
Overview
12
12
years of professional experience
Work History
Server/ Bartender
The Brass Tap
Vacaville, CA
12.2022 - Current
- Maintaining knowledge of safety and emergency procedures, remaining aware of accident prevention policies.
- Prioritizing multiple tasks in dynamic environment and stayed calm and composed.
- Deliver efficient front-of-house service, creating positive guest experiences and customer loyalty
- Contributed to team success by assisting fellow servers during peak hours, ensuring smooth operations.
Bartender
Wildhawk Grille
Sacramento, CA
07.2022 - 06.2023
- Processing payments, managing inventory, stocking product, cleaning, and organizing bar area.
- Verify identification and ensure compliance with alcohol service laws.
- Prepare classic cocktails and provide quality customer service.
Server/ Bartender
University of Beer
Vacaville, CA
02.2022 - 07.2022
- Greet guests and create a welcoming environment.
- Take orders, prepare beverages, and deliver food efficiently.
- Make menu recommendations to enhance customer experience.
- Maintain cleanliness and organization of bar and dining areas.
- Handle payments and resolve customer concerns professionally.
Merchandise Associate
Best Buy
Fairfield, CA
08.2016 - 03.2022
- Suggested process improvements for optimizing department operations, efficiency and service.
- Executed planogram, pricing and signage fostering exceptional customer experiences.
- Stored, packed and maintained inventory records of props, products, or display items.
Lift Coach
Atlas Lift Tech. INC
San Ramon, CA
12.2018 - 12.2019
- Educate hospital staff about safe patient handling methodology.
- Train and assist with patient lifts and other patient handling maneuvers, as delegated by the supervisor in collaboration with the client staff.
- Utilize patient handling equipment, transfer devices and protective equipment in compliance with hospital policies and patient handling protocols while using proper lifting techniques and body mechanics.
- Knowledge of CPR, O2, IVS/pumps, feeding, tubes/pumps, foley bags, and chest tubes.
Host
Buffalo Wild Wings
Fairfield, CA
11.2018 - 11.2018
- Greeting guest and managing guest seating.
- Communication with servers and guest.
- Answering phone calls to the restaurant and completing orders.
- Addressing complaints and maintaining the space.
Student Sports Medicine Trainer
Solano Community College
Fairfield, CA
11.2013 - 08.2016
- Developed training programs and routines designed to improve athletic performance.
- Assessed and reported progress of recovering athletes to Head Athletic Trainer.
- Evaluated athletes' readiness to play and provide participation clearances when necessary and warranted.
- Applied protective or injury preventive devices, such as tape, bandages, or braces, to body parts, such as ankles, fingers, or wrists.
Retail Associate
Old Navy
Fairfield, CA
11.2013 - 08.2016
- Processed sales and handled payment transactions via computer point of sale system.
- Maximized revenue generation by conducting inventory control and visual merchandising.
- Maintained knowledge of current sales and promotions, policies regarding payment and exchanges, and security practices.
Education
Undergraduate Degree - Kinesiology Exercise Science
California State University Sacramento
Sacramento, CA05.2022
Associate of Arts - Interdisciplinary Studies: Wellness & Self-Development
Solano Community College
Fairfield, CA12.2018
Associate of Science - Sports Medicine/Fitness Science Trainer
Solano Community College
Fairfield, CA12.2018
Associate of Arts - Universal Studies: Liberal
Solano Community College
Fairfield, CA12.2018
High School Diploma - undefined
Armijo High School
Fairfield, CA06.2015
Skills
- Speed and efficiency
- Strong work ethic
- Problem-Solving
- Leadership
- Adaptability
- Exceptional customer service
Timeline
Server/ Bartender
The Brass Tap
12.2022 - Current
Bartender
Wildhawk Grille
07.2022 - 06.2023
Server/ Bartender
University of Beer
02.2022 - 07.2022
Lift Coach
Atlas Lift Tech. INC
12.2018 - 12.2019
Host
Buffalo Wild Wings
11.2018 - 11.2018
Merchandise Associate
Best Buy
08.2016 - 03.2022
Student Sports Medicine Trainer
Solano Community College
11.2013 - 08.2016
Retail Associate
Old Navy
11.2013 - 08.2016
Associate of Arts - Interdisciplinary Studies: Wellness & Self-Development
Solano Community College
Associate of Science - Sports Medicine/Fitness Science Trainer
Solano Community College
Associate of Arts - Universal Studies: Liberal
Solano Community College
High School Diploma - undefined
Armijo High School
Undergraduate Degree - Kinesiology Exercise Science
California State University Sacramento