Kenney Manning
Elkridge,United States
Summary
Veteran service professional with a reputation for putting guests at ease, having composed control under pressure and consistently guiding guests to trust, relax, and enjoy. Effective at handling a large number of guests in challenging settings. Looking to bring vast catering expertise to a challenging role with the opportunity for career growth.
Overview
15
15
years of professional experience
Work History
Server/ Bartender
Mutiny Island Bar and Grill
Elkridge , MD
02.2022 - 02.2024
- Provided excellent customer service throughout the duration of an event.
- Managed multiple tasks simultaneously while ensuring accuracy and quality of work.
- Assisted other servers in carrying trays of food from kitchen to dining area.
Catering Server
NSA
Hanover , MD
10.2022 - 10.2023
- Set up and tore down all catering services in banquet halls and at customer locations.
- Upheld exceptional food, beverage and service standards to surpass customer expectations.
- Worked multi-course dinners with pre-plated foods.
Bartender / Lead Banquet Server
Timbuktu
Hanover
05.2015 - 02.2021
- Provided bar patrons with superior service and an enjoyable, memorable experience
Bartender / Server/Room Service Attendant
George Martin's Grillfire
Hanover , MD
06.2014 - 12.2015
- Convey menu information over the phone to guests and give an accurate estimate of delivery time
- Communicated effectively with colleagues in order to coordinate the timely delivery of orders. Checked all orders prior to delivering them to guest rooms for accuracy and quality control purposes.
Server / Designated Trainer
The Cheescake Factory
Columbia
03.2009 - 07.2014
- Train new staff in food preparation, service, sanitation and safety procedures
Education
Diploma -
Reservoir High School
Skills
- Verbal de-escalation tactics
- Speed & Efficiency
- Salesmanship
- Operating POS, Micros, and Aloha Systems
- Highly Perceptive
- Well Organized
- Detail Oriented
- Mixology
- Hotel Service
- Corporate Events
- Safe Food Handling
- Inventory Control
- Sanitation
- Product Knowledge
- Cash Handling
- Food & Beverage
Timeline
Catering Server
NSA
10.2022 - 10.2023
Server/ Bartender
Mutiny Island Bar and Grill
02.2022 - 02.2024
Bartender / Lead Banquet Server
Timbuktu
05.2015 - 02.2021
Bartender / Server/Room Service Attendant
George Martin's Grillfire
06.2014 - 12.2015
Server / Designated Trainer
The Cheescake Factory
03.2009 - 07.2014
Diploma -
Reservoir High School
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