Summary

Overview

Work History

Education

Skills

Timeline

Adriana Egan

Woodland Hills,CA

Summary

Talented professional with keen eye for detail, adept in creating wide range of facial waxing that complement individual facial features .Experienced in providing high-end cosmetology services to clients in fast paced work environment. Agile with strong attention to detail and excellent customer service skills.

Overview

years of professional experience

Work History

Counter Manager

Nordstrom

Woodland, CA

11.2023 - 05.2024

Promoted brand loyalty by creating personalized experiences for each customer during their visit.
Participated in special events or promotions as needed to boost sales and increase brand visibility in-store or online platforms.
Developed strong relationships with clients, resulting in repeat business and referrals.
Maintained cleanliness and organization of counter area, adhering to company standards at all times.

Wax Specialist

European Wax Center

Westlake, CA

05.2022 - 04.2023

Waxed 15 clients various bodies using hard waxes.
Maintained clean and sanitary workspace.
Advised clients on proper home-care regimens.
Increased salon revenue by upselling at-home products and providing excellent care.
Built strong and lasting rapport with clients through consistent delivery of requested services and exceptional results.
Developed loyal following of clients by providing high-quality services.
Maintained regular client list and successfully handled walk-in customers.
Answered customer questions about products and services, helped locate merchandise, and promoted key items.

Front Desk Manager

Vintage Beauty Bar

Woodland Hills, CA

02.2014 - 07.2017

Trained new staff on correct procedures, compliance requirements, and performance strategies.
Controlled cash and credit card payment transactions at front desk to successfully reduce errors.
Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
Resolved guest complaints by addressing issue with great customer service.

Dermatology Medical Assistant

Judith Feldman, M.D.

Westlake Village, CA

08.2010 - 08.2014

Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
Called and faxed pharmacies to submit prescriptions and refills.
Collaborated with medical and administrative personnel to maintain patient-focused, engaging and compassionate environment.
Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
Sanitized, restocked, and organized exam rooms and medical equipment.
Taught patients about medications, procedures, and care plan instructions.
Performed medical records management, including filing, organizing and scanning documents.
Scheduled appointments, registered patients, and distributed sample pharmaceuticals as prescribed.
Obtained client medical history, medication information, symptoms, and allergies.
Verified patient insurance coverage and collected required co-payments.
Explained procedures to patients to reduce anxieties and increase patient cooperation.

Education

Pre-Nursing - Pre-Nursing

Los Angeles Pierce College