Adriana Endt
Telford Inn
PHILADELPHIA,PA
2
years of professional experience
Dedicated hospitality professional with expertise in delivering outstanding customer service in fast-paced settings. Strong team player with adaptability to meet evolving demands. Skilled in multitasking, addressing customer inquiries, and maintaining an organized workspace.
Work History
Server
2 Years 4 Months- Provided exceptional customer service, ensuring a positive dining experience for all guests.
- Managed multiple tables efficiently, maintaining high levels of attentiveness and responsiveness.
- Collaborated with kitchen staff to coordinate timely food preparation and delivery.
- Assisted in training new servers on menu knowledge and service standards.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Bussed and reset tables to keep dining room and work areas clean.
- Assisted in training new hires, providing guidance on restaurant standards and best practices.
- Handled cash transactions accurately, contributing to balanced daily financial reports.
- Set a positive tone for the entire dining experience as the first point of contact for incoming guests.
- Supported colleagues during peak hours, fostering a collaborative work environment that enhanced overall productivity levels.
Education
Bachelor of Science - Exercise Physiology
High School Diploma
- Dean's List [All semesters 2025]
- Dean's List [All Semesters 2024]
- [Presidential Scholarship] Scholarship Recipient
- [4.0] GPA
- Ranked in Top [17]% of class
- [ National Honor's Society Name] Member
- Elected Captain of Field Hockey Team
- Extracurricular Activities: Softball
- Extracurricular Activities: Field Hockey
- Extracurricular Activities: Track
- Student Council President 2024-2026
- French Club Member
- [Student Council] Member
- summa cum laude graduate
- Completed AP course in [Biology]
- Completed AP course in [Phycology]
Skills
Exceptional customer service
Hospitality service expertise
Guest engagement
Cash handling
Sanitation practices
Upselling techniques
Menu memorization
Effective communication
Uniform compliance
Strong work ethic
Client relations
Timeline
Server
Telford Inn
04.2024 - CurrentRead More
Saint Joseph's University
Bachelor of Science from Exercise Physiology
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Gateway Regional High School
High School Diploma
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