ADRIANA GARCIA
Queens,NY
Summary
Enthusiastic and reliable professional takes pride in providing excellent customer service and creating memorable dining experiences for restaurant customers. Skilled in anticipating customer needs, addressing complaints and resolving issues in timely manner. Maintains focus and positive attitude in stressful situations and high-volume environments.
Overview
7
7
years of professional experience
Work History
Waitress
BOCAITO NY
10.2021 - 01.2024
- Collaborated closely with bartenders to fulfill beverage orders accurately while managing patron expectations efficiently.
- Managed high volume of customers during peak hours, maintaining prompt and efficient service.
- Enhanced customer satisfaction by providing attentive service and anticipating guest needs.
- Streamlined order processing for increased efficiency through clear communication with kitchen staff.
- Contributed to increased sales by promoting daily specials and making personalized menu recommendations.
Cashier and waitress
LEO'S RESTAURANT & SPORTS BAR
02.2019 - 09.2021
- Demonstrated extensive menu knowledge, enabling personalized recommendations for guests based on preferences or dietary restrictions.
- Assisted in training new waitstaff, sharing best practices and improving overall team performance.
- Maintained a clean and organized dining area, contributing to a pleasant atmosphere for guests.
- Ensured food safety compliance by adhering to proper handling procedures when serving dishes.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
Cashier and waitress
COSITAS RICAS
03.2017 - 01.2019
- Maintained a clean and organized dining area, contributing to a pleasant atmosphere for guests.
- Managed high volume of customers during peak hours, maintaining prompt and efficient service.
- Demonstrated extensive menu knowledge, enabling personalized recommendations for guests based on preferences or dietary restrictions.
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
- Streamlined checkout process for increased efficiency and reduced waiting times.
- Worked flexible schedule and extra shifts to meet business needs.
Education
BUSINESS ADMINISTRATOR -
Libre University of Colombia
Bogota, Colombia01.2016
COMMERCIAL ADVISORY AND FINANCIAL ENTITIES OPERATIONS -
SENA
Bogota, Colombia 01.2010
Skills
- Hard worker
- Quick Learner
- Excellent Communication
- Customer service
- Multitasking
- Motivate
- Adaptivity
- Safe Food Handling
- Cash Handling
Timeline
Waitress
BOCAITO NY
10.2021 - 01.2024
Cashier and waitress
LEO'S RESTAURANT & SPORTS BAR
02.2019 - 09.2021
Cashier and waitress
COSITAS RICAS
03.2017 - 01.2019
BUSINESS ADMINISTRATOR -
Libre University of Colombia
COMMERCIAL ADVISORY AND FINANCIAL ENTITIES OPERATIONS -
SENA