Summary
Overview
Work History
Education
Skills
Languages
Interests
Timeline
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Adriana Garcia

Magna,UT

Summary

Dynamic Front Office Associate with a proven track record at Rayus Radiology, excelling in appointment scheduling and insurance verification. Recognized for delivering exceptional customer service and resolving issues efficiently. Bilingual in English and Spanish, adept at fostering strong patient relationships while maintaining organized records and enhancing team collaboration.

Developed strong interpersonal and administrative skills in high-paced, customer-oriented setting. Excel at managing front desk tasks, coordinating schedules, and providing exceptional service. Seeking to transition into new field leveraging these transferrable skills for impactful contributions.

Professional with strong expertise in front office operations. Proven ability to manage administrative tasks, handle client interactions, and support office functions efficiently. Known for fostering team collaboration, adapting to changing needs, and consistently delivering results. Skilled in customer service, scheduling, and communication, with strong focus on reliability and professionalism.

Self-motivated administrative professional with efficiency-driven approach to handling administrative and filing needs. Highly organized with good multitasking, prioritization and critical thinking skills. Familiar with managing schedules, coordinating paperwork and serving customer needs.

Overview

1
1
year of professional experience

Work History

Front Office Associate

Rayus Radiology
04.2025 - Current
  • Assisted patients with check-in and check-out processes to ensure efficient front office operations.
  • Managed appointment scheduling using electronic health record systems to optimize patient flow.
  • Provided exceptional customer service by addressing patient inquiries and resolving issues promptly.
  • Collected and verified insurance information to streamline billing procedures and minimize discrepancies.
  • Maintained organized patient records, ensuring accuracy and compliance with privacy regulations.
  • Trained new staff on front office protocols, enhancing team efficiency and performance standards.
  • Handled guest complaints professionally, resolving issues quickly to maintain positive relationships.
  • Developed strong relationships with returning guests through attentive service and genuine engagement during each visit.
  • Answered calls to take messages or redirect calls to appropriate colleagues.

Cashier

Buffalo Wild Wings
06.2024 - 12.2024
  • Processed customer transactions efficiently using point-of-sale system.
  • Provided exceptional customer service to enhance guest experience and satisfaction.
  • Handled cash, credit, and gift card transactions accurately and securely.
  • Resolved customer inquiries and complaints promptly to maintain positive relations.
  • Greeted customers entering store and responded promptly to customer needs.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Restocked and organized merchandise in front lanes.
  • Answered questions about store policies and addressed customer concerns.
  • Adapted quickly to new technologies implemented at POS systems, ensuring seamless transition periods for both staff and customers.

Education

High School Diploma -

Hunter High School
West Valley City, UT

No Degree -

Salt Lake Community College
Salt Lake City, UT

Skills

  • Appointment scheduling
  • Patient check-in
  • Insurance verification
  • Customer service
  • Call handling
  • Cash handling
  • Team collaboration
  • Technology adaptation
  • Time management
  • Multitasking abilities
  • Front desk operations
  • Problem-solving skills
  • Listening skills
  • Patient charting
  • Calendar management
  • Fluent in [english] and [spanish]

Languages

Spanish
Native or Bilingual
English
Native or Bilingual

Interests

  • Gym Workouts
  • Passionate about balancing physical health with mental and emotional wellness
  • Regularly practice mindfulness and meditation for overall wellness
  • Hiking
  • Fashion
  • Creative Writing
  • Music
  • Road Trips
  • Enjoy creating and following travel blogs and vlogs
  • I like trying new recipes and food trends
  • I enjoy cooking for friends and family gatherings
  • Enjoying the art of baking and pastry-making, experimenting with recipes
  • Watching Movies and TV Shows
  • Fashion and Style
  • Reading
  • Personal Development and Self-Improvement

Timeline

Front Office Associate

Rayus Radiology
04.2025 - Current

Cashier

Buffalo Wild Wings
06.2024 - 12.2024

High School Diploma -

Hunter High School

No Degree -

Salt Lake Community College
Adriana Garcia