ADRIANA GARCIA AGUIRRE
Squaw Valley
Summary
Dynamic leader with a proven track record at Dollar General, enhancing customer satisfaction and boosting sales through strategic thinking and effective team leadership. Skilled in customer service and staff training, adept at fostering teamwork and collaboration. Demonstrates adaptability and a commitment to workplace safety, driving significant improvements in operational efficiency. Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise. Forward-thinking team leader skilled at operating departments efficiently to meet goals. Successful background matching employees with roles for maximum performance. Proactive and hardworking individual focused on continuous operational improvement. Developed in fast-paced retail environment, focusing on team leadership and operational efficiency. Skilled in resource management and customer service excellence, seeking to transition into new field. Eager to leverage transferrable skills to contribute to new and challenging role. Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Overview
20
20
years of professional experience
2004
2004
years of post-secondary education
Work History
Assistant Manager
Dollar General
07.2022 - Current
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Increased sales through effective merchandising strategies and targeted promotions.
- Boosted employee morale by recognizing outstanding performance and celebrating team accomplishments.
Sales Associate
Target
Watsonville
08.2005 - 12.2007
- Built relationships with customers to encourage repeat business.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions about sizing, accessories, and merchandise care.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Solved customer challenges by offering relevant products and services.
- Collaborated with team members to improve overall store performance, sharing best practices and offering support as needed.
Education
Watsonville High School
Watsonville, CASkills
- Customer service
- Money handling
- Team leadership
- Decision-making
- Problem-solving
- Time management
- Multitasking and organization
- Strategic thinking
- Adaptability and flexibility
- Workplace safety compliance
- Verbal and written communication
- Teamwork and collaboration
- Team building
- Computer skills
- Staff development
- Multitasking Abilities
- Orientation and training
- Google drive
- Organizational skills
- Staff training
- Inventory management
Timeline
Assistant Manager
Dollar General
07.2022 - Current
Sales Associate
Target
08.2005 - 12.2007
Watsonville High School