Adriana Garrison

• Led operational improvements to enhance customer satisfaction and streamline service delivery.
• Oversaw inventory management, optimizing supply chain processes to reduce costs and improve efficiency.
• Mentored team members, fostering a culture of continuous learning and professional development within the spa.
• Analyzed business performance metrics to identify growth opportunities and inform strategic decision-making.
• Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
• Drove year-over-year business growth while leading operations, strategic vision, and long-range planning.

• Oversee daily operations to ensure a welcoming and relaxing environment for clients.

• Manage staff, including scheduling, training, and performance evaluations.

• Coordinate appointments and maintain an organized schedule to optimize client experience.

• Ensure all treatments and services meet high-quality standards and client expectations.

• Maintain inventory and manage product supplies for spa services.

• Handle client inquiries and feedback to foster

strong relationships and enhance satisfaction.

• Assessed processes and procedures, complying with OSHA, and HIPAA regulations.
• Managed daily administrative tasks to ensure smooth operations within the medical office environment.
• Maintained strict confidentiality of sensitive patient information, adhering to HIPAA guidelines and safeguarding against potential data breaches.
• Created and managed electronic patient records, encompassing data entry and administrative functions related to insurance, billing, and accounts receivable.
• Addressed and remedied all patient or team member issues.