Adriana Gonzalez
South Houston
Summary
Dynamic professional with proven expertise in organization and customer relations, honed as a Receptionist at JCPenney Salon and a Cleaning Contractor for 3rd Coast Maintenance. Excelled in enhancing customer satisfaction and maintaining high-quality standards, showcasing exceptional verbal communication and attention to detail. Skilled in office administration and adept at creating positive first impressions.
Overview
1
1
year of professional experience
Work History
Receptionist
JCPenney Salon
05.2024 - Current
- Resolved customer problems and complaints.
- Kept reception area clean and neat to give visitors positive first impression.
- Answered phone promptly and directed incoming calls to correct offices.
- Confirmed appointments, communicated with clients, and updated client records.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
Cleaning Contractor
3rd Coast Maintenance
05.2024 - Current
- Enhanced customer satisfaction by providing thorough and efficient cleaning services.
- Reduced client complaints by consistently meeting deadlines and adhering to high-quality standards.
- Maintained a safe and healthy work environment with regular equipment maintenance and proper use of cleaning chemicals.
- Demonstrated adaptability, handling various types of properties, including residential homes, offices, and commercial spaces.
- Received positive feedback from clients for exceptional attention to detail in cleaning tasks.
- Developed customized cleaning plans tailored specifically to each client''s unique needs.
Education
High School Diploma -
South Houston High School
South Houston, TX06.2004
Skills
- Organization skills
- Time management
- Telephone skills
- Data entry
- Verbal and written communication
- Customer/Client relations
- Data inputting
- Office administration
- File management
- Administrative support
- Professional demeanor
Languages
Spanish
Native or Bilingual
Timeline
Receptionist
JCPenney Salon
05.2024 - Current
Cleaning Contractor
3rd Coast Maintenance
05.2024 - Current
High School Diploma -
South Houston High School
Similar Profiles
Victoria KettlesVictoria Kettles
Customer Experience Specialist at JCPenney SalonCustomer Experience Specialist at JCPenney Salon
Leah Dacey FederLeah Dacey Feder
Customer Experience Specialist at JCPenney SalonCustomer Experience Specialist at JCPenney Salon
Gianna TranGianna Tran
Senior Stylist at JCPenney SalonSenior Stylist at JCPenney Salon