Dedicated Server experienced in delivering exceptional customer service in high-paced restaurant environments. Built strong relationships and managed time effectively while handling tables of all sizes with accuracy. Focused on meeting customer needs, driving satisfaction, and promoting long-term loyalty.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Server
Cinepolis/ Moviehouse & Eatery
Flower Mound
10.2024 - Current
Demonstrated excellent knowledge of menu items, specials, and beverage options.
Maintained clean and organized work area, ensuring positive and hygienic dining experience.
Collaborated with team members to streamline service processes, improving overall efficiency.
Efficiently managed tables, ensuring timely and accurate order taking and delivery.
Collaborated with kitchen staff to ensure accurate preparation and presentation of dishes.
Resolved customer inquiries and concerns with professionalism, fostering customer satisfaction.
Server
Alamo Drafthouse Cinema
Denton
11.2023 - Current
Led team leadership initiatives, developed strategic plans, and fostered a positive work environment to enhance team collaboration.
Communication: Clear and effective communication with team members, upper management, and customers to ensure smooth operations.
Conflict Resolution: Ability to address and resolve conflicts among customers fast and efficiently.
Sales Oriented: Ability to adapt and motivate a team to achieve sales targets by upselling promotional products.
Adept at team leadership, strategic planning, and fostering a positive work environment.
Possesses strong analytical and problem-solving skills, ensuring effective decision making in a fast paced hospitality environment.
Adaptability: Flexibility to adapt to changing market trends, customer preferences, and operational requirements in the server and retail related industry.
Motivated team to achieve sales targets through effective upselling of promotional products, driving revenue growth.
Server/Waiter
On the Border Mexican Grill and Cantina
Denton
07.2022 - Current
Efficiently managed tables, ensuring timely and accurate order taking and delivery.
Maintained clean and organized work area, ensuring positive and hygienic dining environment.
Collaborated with team members to streamline service processes, improving overall efficiency.
Maintained a clean and organized work area, contributing to a positive and hygienic dining environment.
Collaborated with team members to enhance overall service efficiency.
Resolved customer inquiries and concerns professionally, enhancing customer satisfaction and loyalty.