Adriana Head
Alpharetta,GA
Summary
Experienced in coffee-making and managing restaurant operations, I bring a strong charismatic approach to customer service, high presentation standards, and fluency in both English and Spanish. Seeking an opportunity to transition expertise into the role of a Hotel Receptionist with hopes to one day transfer locations to Barcelona, Spain. Proven track record of delivering top-notch service and creating memorable experiences for guests, confident in ability to contribute to the success of any hotel establishment.
Overview
3
3
years of professional experience
Work History
Restaurant manager
Espressos Coffee
05.2024 - Current
- Lead daily operations, ensuring efficient service and customer satisfaction
- Managed daily cleanliness tasks ensuring a proper standard for a clean and safe environment
- Implemented cost-saving measures, enhancing profitability
- Resolved customer complaints promptly, improving loyalty and retention
- Trained staff, fostering a collaborative and productive team environment
Server
Butcher and Brew
04.2022 - 01.2023
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Education
High school diploma -
Forsyth Academy
Cumming, GA05.2022
Skills
- Customer Service
- Conflict Resolution
- Event Planning
- Team Leadership
- Bilingual
Personal Information
- Age: 20
- Driving License: 061706465
Hobbies and Interests
- I love aesthetics and photography.
- Making myself as presentable as I can every day is important to me.
- Networking via photography and social media is thoroughly enjoyable to me.
Languages
Spanish
Interests
- Food Tourism
- Enjoy participating in [activity] for overall physical and mental well-being
- Cooking
- Blogging
- Music
- Adventure Travel
- Fashion and Style
Timeline
Restaurant manager
Espressos Coffee
05.2024 - Current
Server
Butcher and Brew
04.2022 - 01.2023
High school diploma -
Forsyth Academy